Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
5
9 from 8 7 5
on December 14, 2021
Posted by: Dallased
from Dallas, Texas
I stated with 5 then went to 7 (5 total) now 9 (3 total) Grip Shave Power indicator all better. I do not know why but on old 5 manual stated shave in small CW CCW strokes and even now with the advance 9 foil (cassette) the 9 gives me a baby face smooth shave with 0 irritaion or pull. Everything is just better with my 3 series 9s
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Good electric shaver
on August 18, 2022
Posted by: The Toad
from NY
[This review was collected as part of a promotion.] I decided to try this electric shaver after being a standard razor blade shave man. Like many of you, I don't enjoy shaving my face, and this Braun Series 9 Pro shaver helps make it a little less of an annoyance. This shaver works reasonably well and is less irritating than non-electric razors. What else do you need to know?
So, in reality, this works well, but still leaves a couple stubborn hairs that I quickly get rid of with a razor, which really isn't too bad, but I kind of wish it got 100% of the hair instead of the 99.9% it actually gets.
Does it speed up my shaving routine? Eh...maybe a little, but nothing dramatic.
What's a negative about this? The base charging/cleaning unit works fine, but you need to buy and replace a cleaning cartridge - which is kind of annoying as well.
Overall? 4/5 stars. It's good, and if they just fixed those few small annoyances, this would be hands down a winner.
Quality
4
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
3
I bought before the charging case came out
on December 15, 2022
Posted by: Matthew T
I bought the product before the charging case came out, I constantly see advertisements for the series 9 with the charging case. I have asked 2 times in replies if I can purchase the charging case separately. No one responded. Maybe I’ll get a response
I had a series 7 prior to the series 9 for many years. The series 7 did not miss hairs like the series 9 does. Also, the cleaner will say it needs a new cartridge after the fluid is at ~50%. The prior cleaner used much more of the cartridge fluid before requiring a new cartridge which made cartridges last longer. I’m hoping that Gillette is not negatively impacting the customer experience to make a little bit more money on cartridges. Especially as I have been a loyal Braun user for many years. I even bought my sons Braun products.
So, can I purchase the PowerCase Separately?
Due to the high price and my general lack of satisfaction in the performance of the shaver and its cleaning stand. At this point I cannot recommend. If they improve the shaver head to not leave hairs and not pull hairs, I would recommend.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from us.braun.comBy Aizaz Khalid, Braun Team, December 16, 2022
Your many years with us are appreciated, Matthew. We're sorry to hear you haven't had the experience you expected up to this point. We hope it helps to know, the charging case is not available to purchase separately at this time. With the many quality checks we have in place, you should always get smooth results from your Series 9 shaver. It may take up to 3 weeks for your skin to adjust to the shaver. We'd like to make sure you get the same great shave you've known for so many years, so when you have a minute, please reach out to us at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
over hyped
on June 18, 2023
Posted by: Expensive lesson learned
Looked forward to buying a Braun series 9 razor. Must be the Cadillac of electric razors. Boy was I wrong. From day one this razor did not shave as well as my old
Norelco. Doesn't give a close shave and beard clippings fall out on your shirt as you shave.
Norelco. Doesn't give a close shave and beard clippings fall out on your shirt as you shave.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Erin Gullison, Customer Care, June 27, 2023
We're very sorry that you're not getting the quality shaving experience that we expect. While it may take several weeks for your skin to adjust to a new shaver, which can impact the quality of your shave, please keep in mind that the thickness of your beard as well as the frequency of cleaning the shaver head are a couple factors that could contribute to this happening. We recommend cleaning the foil/cutter after each shave. Doing this may help remove more hairs, especially when shaving against the grain, and help prevent hairs from falling out. For us to assist you further, please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Simply the best shaver out there!
on July 6, 2022
Posted by: justauser
Personally, this is simply the best shaver available in the market for a daily shave/trim. It does work spotlessly in the dry 'mode', in the wet one it simply takes a tiny bit longer to shave perfectly. Both the portable battery case and the cleaning stand are great albeit too bulky - it would be great to change these designs in the future versions of the shaver.
FYI - I switched from Philips Norelco given that the rotary shavers simply take too long to deliver a close shave and miss a lot of hair, especially in the corners of the face.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Cutting foil separated from razor head mount
on December 5, 2022
Posted by: JLMc
I bought the 9310cc in late AUG 2022. It is now early DEC 2022. My shaves have been good but nothing superior. I shave in the shower and rinse the foil/cutting cassette by removing it from the shaver body and holding it under running water. I then reattach the foil/cutting cassette to the shaver and shake off excess water before returning it to the charging stand. Two days ago, I shook the razor and one cutting foil flew off the cassette into the bathtub. I could not get the cutting foil reinstalled.
Quality
3
Value
2
Response from us.braun.comBy Aizaz Khalid, The Braun Team, December 8, 2022
Thank you for your review. We're very sorry you haven't had the exceptional shave we want for you. Braun products are thoroughly tested to ensure they meet our high quality standards, so we appreciate you letting us know about this. We would like to learn more and help you get that superior shave we expect. Please give us a call at (800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
4
Best Ever, but room to improve
on December 17, 2022
Posted by: TheRonin
This is a decided upgrade from.previous series 9 shavers in terms of close shaving..
The shaving is indeed more efficient, closer and comfortable...
Yet to be determined is durability...
One star off for the lack of such an elite shaver using plastic as opposed to metal
The shaving is indeed more efficient, closer and comfortable...
Yet to be determined is durability...
One star off for the lack of such an elite shaver using plastic as opposed to metal
I would recommend this to a friend!
Quality
4
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
1
Does not give a close shave
on April 11, 2024
Posted by: Lin727
I bought this a month ago for my husband who has been bedridden in the hospital and still is. He is on blood thinners so I thought this would be the safer alternative. He has yet to get a close shave and I have been doing all the steps, tips, cleaning, etc. Getting the neck area clear is non-existent. So sorry I spent all this money for nothing. Bought on the reviews from the internet and Consumer Reports.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, April 12, 2024
Lin, we're so very sorry to hear that you're having a hard time getting your husband a smooth shave. We know how important this is, but be assured this isn't normal as our products are designed to deliver exceptional results. If you aren't doing so already, try stretching the skin taut and shave against the grain being sure to hold the shaver at a right angle and move against the grain. This may help. but we'd like to assist you two further. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com