Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
5
Best dry and wet shave
on October 17, 2022
Posted by: Jim30
I have dry eczema prone sensitive skin and this product works really well for my skin type and gives an itch free clean shave. And battery lasts way longer then other electronic shavers.
I would recommend this to a friend!
Quality
5
Value
2
Written by a customer while visiting us.braun.com
Customer Rating
4
Great shaving, disappointing durability!!
on December 28, 2022
Posted by: AGThunder
I bought my first Braun Series 9 in 2018. It had the best shave I had experienced to that time and was very happy. But within 2 years, the attachments for the head on the base unit broke down and started to cut into my face while shaving. I had replaced the head once during the time I owned that particular series and initially thought I just needed to replace the head again but then found that the actual unit was causing the problem. I replaced that unit with a Series9 93xxcc Model 5793 in June of 2020. The on/off switch broke within the year but was easily replaced. I had to replace the head in August of 2021 (earlier than the expected 18 month replacement). I then replaced the head again in August, 2022, again nearly 6 months short of the expected 18 months. Shortly thereafter, the unit became much noisier than usual. (These are not quiet machines!) The noise continued to increase and I began to have more difficulty getting the shave I was used to. Three months to the day after I purchased the new head I did some extra investigating and found that one of the four small springs in the head had come loose with the attachment on the head having broken off. I think that only a part of the head has been functioning as expected leading to prolonged shaving times and the extra noise. I have now had to order a new head only 3 months after replacement! This gets a bit pricey. The other slightly irritating issue I have is that the replacement cartridges for the C&C unit rarely last even 3 weeks . . . significantly less than advertised.
In summary, a great shave but don't expect to get the same life out of your shaver as advertised. The durability of the products have not been what I expected from Braun. You will need to budget a little extra if you want the shave that the Braun Series 9 can deliver (or look for alternatives).
Quality
4
Value
4
Response from us.braun.comBy Aizaz Khalid, The Braun Team, December 30, 2022
We're sorry to hear that this has been your experience, as our products go through strict quality checks to ensure that they reach you in the best possible condition so that you can rely on them. As well, our shavers have been thoroughly evaluated to be safe when used as directed. We'll be sure to share your comments with our team. We'd like to mention that while our foil and cutterblock should last up to 18 months when used and cleaned properly, the rate of wear is dependent on your shaving method and beard type. To get the most out of each foil, use light pressure while shaving and regularly clean and oil the foil. It also may be helpful to know that generally, the durability of our cleaning cartridges are approximately 3-4 weeks, but very much depending on bathroom conditions and the pollution of the cleaning station. We'd like to learn more and gather some more details for our teams, so please give us a call at (800) 272-8611when you have a moment.
Written by a customer while visiting us.braun.com
Customer Rating
4
Upgraded to The Series 9 Pro
on December 29, 2022
Posted by: Appeknocker
Received the Series 9 Pro as an early Christmas gift, a replacement for my older series 9 disaster. So far I've been very impressed with the close rather effortless shave of my heavy beard. I love the charging case, and may actually travel with this, something I didn't do with the older model, which slowly fell apart over the years. This model, although louder, seems to have a better "ON/OFF" button, my old model button fell off. The bottom plate also seems to be improved, mine fell off the older model. So thus far I am happy with this model, even though we had to eat cereal for a week because of the price.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Poor performing razor
on July 25, 2024
Posted by: Mmontes
I bought this back in March, hoping to get a better shave since it has the ability to do wet shave and also avoid making a mess in the sink with hair everywhere . Oh boy was I wrong! The razor does not have a smooth shave in the shower, the complete opposite happens. Increasing razor burn, irritation and in some instances bleeding since it’s not able to shave on the first pass. My old 7 series performs a better shave than this newer and overpriced model. I wouldn’t recommend.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, July 26, 2024
Above all else, the safety and satisfaction of our users are our top priority, so we're truly sorry to hear about your experience. With our quality and safety checks, we don't expect our users to have this kind of experience, so please discontinue using the shaver head. It could be possible that the head is damaged. If you aren't doing so already, we recommend using the clean and charge station. This station uses a unique combination of ingredients to clean your shaver and lubricate it so you can have exceptional shave each and every time you use it. We'd like to make a detailed report to our Safety Team and help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Worth every penny!!
on March 27, 2022
Posted by: MrsM
from Washington State
I bought this for my husband because he has incredibly coarse curly facial hair and he always gets bumps after shaving that are painful and they scar. Ever since he started using this shaver he no longer get razors bumps and the discoloration from the old bumps is gone. This is quite literally the best purchase of a shaver that I've ever made. Absolutely worth every penny!!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
GREAT
on May 28, 2022
Posted by: WAYNE 11
I HAVE BEEN BUYING BRAUN SINCE THE 90’s…THEY ALWAYS DISAPPOINTED…KEPT TRYING HOPING THEY WOULD GET BETTER…THEY DIDNT…BUT HAVE TO SAY THIS TIME THEY MIGHT HAVE IT IT OUT OF THE PARK…GREAT CLOSE SHAVE…NEAT IDEA WITH THE CHARGING CASE…KEEPING MY FINGERS CROSSED
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
4
Great Saver that needs some improvements
on June 29, 2022
Posted by: Thakur
I recently bought the 9477cc and have been using it for a few weeks now, after using the Philips Norelco for several years. Here are some of my observations:
+ Cuts precisely and leaves a very smooth skin, something that I never had from my Norelco. Very close to like using an actual razor
+ Love the cleaning system and the charging box that is very helpful during travel
- Too noisy compared to Norelco. It seems like my landscaper is mowing my lawn outside.
- Should have come with a small charger stand also, the cleaning station is a bit too big for keeping it on the bathroom countertop all the time.
+ Cuts precisely and leaves a very smooth skin, something that I never had from my Norelco. Very close to like using an actual razor
+ Love the cleaning system and the charging box that is very helpful during travel
- Too noisy compared to Norelco. It seems like my landscaper is mowing my lawn outside.
- Should have come with a small charger stand also, the cleaning station is a bit too big for keeping it on the bathroom countertop all the time.
But otherwise, I love it so far.
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
4
Nice Shaver
on August 23, 2022
Posted by: Markn26
from New york
[This review was collected as part of a promotion.] This is a review for the Braun Electric Shaver
This has been the third or fourth Braun electric shaver that i have owned. Over the course of there lifetime they have significantly upgraded and added value to the shaver.
They clean well. Charge quick and last very long. I atoll cannot figure out how to avoid the pulling of hair from time to time. But otherwise. A++
This has been the third or fourth Braun electric shaver that i have owned. Over the course of there lifetime they have significantly upgraded and added value to the shaver.
They clean well. Charge quick and last very long. I atoll cannot figure out how to avoid the pulling of hair from time to time. But otherwise. A++
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com