Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.2
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
367
4 Stars
54
3 Stars
42
2 Stars
31
1 Star
57
78%of customers recommend this product.
(
389 out of
497)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
5
Being able to use the wet dry feature.
on February 17, 2023
Posted by: Ron 49
I have been using the series 7 and decided to try the series 9 pro. This is the best Braun razor yet. It gives me a smooth clean shave with very little effort. I don’t have any negative issues with this razor.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
5
My second Braun Razor
on March 6, 2023
Posted by: Dzl Mack
I up graded from a series 5 to this series 9 razor . I love the up grade this razor is defiantly worth it all .
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
2
Do not buy the S9 Pro
on November 29, 2024
Posted by: Anonymous
Verified Purchase:No
The shaver is OK, not great, but do not buy this top of line. The shaving heads (suggested replacement every couple years) cost more than a mid-priced shaver. After 2 years my battery has died, which requires a trip to a professional. Something half the price would do just as well.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, December 2, 2024
Thanks so much for using our shaver. We're sorry to hear that you had issues with your Series 9 Pro. Quality is at the forefront of everything we do, which is why all of our shavers are backed by a limited 2-year warranty. We always strive to provide a high-quality product to our consumers, so feedback is important, and we'd love to hear from you about this. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
2
Disappointed
on December 16, 2024
Posted by: Not_Impressed
Bought the previous Series 9 Wet/Dry and it does great on the side of my face. BUT, neck shaving, forget it. Got to finish up that job with a blade and shaving cream to do it right. Going to go back to my triple header, new model.
No, I would not recommend this to a friend.
Quality
3
Value
1
Response from us.braun.comBy Customer Care, December 20, 2024
Whether it be on your face or on your neck, you shouldn't have to worry about any hairs being left behind. We're sorry to learn about this, but know we expect more. If you aren't doing so already, taut your skin and shave against the growth of your hair when holding the device at a 90-degree angle. We'd like to help speed up and optimize your grooming routine by taking the pre-shave and blade out. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
3
Love the Series 9 Pro but the power button broke
on January 4, 2025
Posted by: FrankP
The title says it all. Never dropped, mishandled or abused this shaver. The other day the power button fell off and went down the drain. I was able to retrieve it by dismantling the trap.Cleaned it and attempted to reinstall it but it doesn't stay in place. Apparently this is a known problem as there have ben a number of comments about it. Wasn't aware until I started browsing the comment section.
I would recommend this to a friend!
Quality
3
Value
3
Response from us.braun.comBy Customer Care, January 6, 2025
Thank you for your review, FrankP. We're disappointed to hear the power button broke on your Braun Series 9 Pro 9465cc. With our many quality checks, we expect every product to meet our high standards. All Braun shavers come with a 2-year warranty. We recommend sending the device into one of our Braun Authorized Service Center to have the button repaired under warranty. Give us a call at (800) 272-8611 for more details on how to do this.
Written by a customer while visiting us.braun.com
Customer Rating
5
Good service, great razor!
on December 19, 2025
Posted by: Mack
I upgraded to Series 9 after using a Braun razor for years. This one worked well until a few weeks ago when the cleaner stopped working. I notified Braun and they emailed me asking for information. Once supplied they sent me a mailing label and instructions about what I should return. It took about 10 days and my razor was returned with a new washer and all cleaned up like new. I have never received such good service from any company.
Written by a customer while visiting us.braun.com
Customer Rating
4
Lightweight and easy to use
on November 27, 2019
Posted by: Erik T
from Tampa, Fl
[This review was collected as part of a promotion.] This product is quite good for an electric razor. In the past I always experienced more of a tugging of the hair when I shaved with an electric razor. This put me if of using them for a very long time due to the discomfort. None if that tugging with this product. It glides along my skin and does an excellent job without any pain. It makes me believe in the electric razor again. Very well developed and one of the closest shaves I ever had with an electric razor.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
5
The Ferrari of electric shavers
on December 2, 2019
Posted by: Brad
from Thousand Oaks, Ca
[This review was collected as part of a promotion.] This shaver is sleek, sharp, and efficient. I am coming from a few year old braun series 7. The new series 9 is an incredible shaver that greatly improves on the older models. The charger and cleaner is great so you are ensured to get the best shave. One con with the charger is that it gets pretty loud while cleaning. In regards to the shaver, the only problem i have is that the trimmer does not seem as good compared to my series 7. The angle is a little different. Might just have to get used to it
I would recommend this to a friend!
Written by a customer while visiting us.braun.com