Customer reviews from us.braun.com
Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Average customer rating
4.1
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
123
4 Stars
25
3 Stars
13
2 Stars
9
1 Star
26
78%of customers recommend this product.
(
146 out of
188)
Customer Reviews for Braun - Series 9 Rechargeable Wet/Dry Electric Shaver - Silver
Customer Rating
1
Shaver Head Is Too Large for Accurate Shaving
on September 2, 2023
Posted by: Joez
I've been using Braun/Eltron shavers since the 1980's, but in the last several years Braun went to much larger shaving heads which makes it difficult to shave/shave around if you have a beard, goatee, mustache, etc. Plus, the trimmer cutter isn't as good as they used to be either. Hey Braun, here's an idea for you, introduce a classic version like the old 8595 or 7680...you'd sell a boat loa of them.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from us.braun.comBy Customer Care, October 20, 2023
Joez, thank you so much for being a loyal user of Braun. We're sorry that you're not a fan of our newer shaver heads. With these newer shavers, we have added a new feature to many of them called a Precision Long Hair Trimmer that you have been using. You should be able to use it to get those tricky areas, so we expect it to be very effective, especially if you go against the grain. We'd love to share your experience with our team, and also pass along your suggestion as well. We can be reached at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst shaver I've ever used.
on May 17, 2022
Posted by: chief
from Dartmouth, Ma.
This shaver is a disappointment especially for the price. I can shave in less than half the time with a regular hand shaver and it is clean with no beard remaining. I tried it with different methods and feels like I haven't shaved. Tried wet, dry, pulling skin, different directions and it takes a long time and with poor results.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Muhammad Khalid, The Braun Team, May 18, 2022
When you reach for your Braun Series 9 9370cc, we expect you to feel confident knowing you'll get a premium shaving experience. We're so sorry to hear that its taking longer than you were anticipating to get smooth results, but be assured this is very unusual especially since you stretched the skin tight and shaved against the grain of the hair. If you have not done so already, we do also recommend trimming the very long facial hairs before shaving, since the cutting elements would be able to capture more hair this way. Your feedback is important, and we'd love to hear from you about this. When you have a moment, please give us a call at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Totally Disappointed
on August 15, 2022
Posted by: Jm22
I bought a series 9 Braun shaver and couldn’t be more disappointed in it. Have always had rotary shavers but decided to try the Braun. One of the worst shavers I’ve owned. Sitting in a drawer collecting dust as I went back to my rotary.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Aizaz Khalid, The Braun Team, August 15, 2022
Every gentleman deserves a high-quality shave, so we're sorry to hear about your disappointment. This shaver was designed to exceed your expectations, so this isn't the experience we'd expect you to have, and we'd love to learn to more about why that is. When you're free, please give us a call at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
Shaver
on November 6, 2019
Posted by: Motheroflegends5
from Illinois
[This review was collected as part of a promotion.] This shaver is super fancy and I love that it self cleans. It cuts well and doesn't pull any hair out. It charges super quick and runs awhile
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
4
Good shaver with several flaws
on December 1, 2022
Posted by: Jeffj
I have used this shaver only twice. Both times dry, once after 3 days of not shaving, once after on day. Shaver is noisy, but the shave is smooth. After 3 days takes a long time. You have to passed on your face several times. If you shave couple of times a week this is not the right shaver. Don't cut the fine hairs on the neck. Curvature of the shaving head dose not allow to reach under the nose. But you can use the trimmer. Trimmer width is too narrow and too close to shaver head. This shaver is not for traveling. Cleaning part to bulky and cleaning solution can not be put in carrying case (TSA), so you need to carry a suite case and pay extra, unless you are travelling first class. No plastic cover for shaving head, but carrying case quite good and sturdy. A plastic cap can be produced in China for about 50 cents. Consumables. Require cleaning solution and lubricant oil. All extra expenses. This a good shaver, but not suitable if you travel and if you don't mind the bulky cleaning and consumable. They don't want to sell just a shaver, but also a steady income stream by selling consumable.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
2
Not impressed
on November 7, 2019
Posted by: Joey W
from NE
[This review was collected as part of a promotion.] Received this and was pumped to get it as I've always had good luck with Braun. But I cannot get this shaver to work. I've even had my wife and friends try and it won't take hair off of anyone!
No, I would not recommend this to a friend.
Written by a customer while visiting us.braun.com
Customer Rating
2
I was expecting better
on November 14, 2019
Posted by: Greg1
from OH
[This review was collected as part of a promotion.] The Braun Series 9 9370cc Electric Shaver does dry and wet shaving and has a cleaning station. It works best if it is used daily. If there is a couple days hair growth then I need to take multiple swipes over the same area and I still found missed spots. It does not work well as a precision shaver either (like getting close to my mustache). It did best on my cheeks, not as good on the jawline and neck. I tried this wet and dry and prefer to use it as a dry shaver. There is supposed to be a lock so you can choose to have the head move or be stationary. I found the lock does not work and kept popping out of place so the head would start moving on me. The cleaning station seems to work well. It looked clean after using. I would prefer to see how this lasts after several months before final judgement as I have only had this for a couple weeks so it is still new. I like that this has a hard storage case. It comes with a dusting brush, which is small so it would be nice if the case had a netted area to hold the brush as well since this could be easily lost. I received a free product in exchange for my honest review.
No, I would not recommend this to a friend.
Written by a customer while visiting us.braun.com
Customer Rating
5
Exceptional electric razor
on December 6, 2019
Posted by: Zach1
from Santa Clarita, CA
[This review was collected as part of a promotion.] I have a ton of electric razor collecting dust for one reason or another. Many of them caused me irritation, ingrown hairs, breakouts, etc. I also never seem to get a close enough shave with any of the other products. Since my face is sensitive I go through a few steps to ensure my razors are sanitized before and after I use them. Since the Braun comes with a unit to do that for me, it saves me time and effort from having to do it myself. This is also the closest shave I've ever gotten. It's a tie between a regular razor and this. The hair isn't growing back into my skin, I literally have NO sign of irritation. I also like that it's not set up with the 3 circles, it's a straight line so shaving near my sideburns is a lot easier. I'm incredibly satisfied with this shaver and love everything about it. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting us.braun.com