Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1
This Fridge Died on Me after only 2 years!
on January 23, 2020
Posted by: Mike17
from Columbus, OH
I purchased this fridge thru Amazon in Oct '17 and also got the extended warranty thru Square Trade. Well about 2 years in it stopped cooling. I found out thru the service guy that this fridge uses a sealed system w/ butane and CAN NOT be safely repaired. Basically, I'm out of luck.
Response from NewairBy NewAir, Customer Service, January 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Nice cooler, very quiet
on March 10, 2020
Posted by: ben1arch
from Lakeville, MN
I researched several under-counter coolers and chose this one because the reviews said it was quiet. It is. It looks good too. The carton was missing the two screws to attach the handle and Melissa, the service rep. mailed them that day. Great service.
Response from NewairBy NewAir, Customer Support, March 11, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great little cooler
on April 9, 2020
Posted by: Sheila
from Lockport, NY
Very quiet, holds a ton of wine :) Which is desperately needed during these difficult times. Great customer service. Highly recommend.
Response from NewairBy NewAir, Customer Service, April 10, 2020
Thank you for the 5-star review and for posting your comments in regards to this AWR-460DB NewAir product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great item and great customer service
on May 1, 2020
Posted by: Elmerm
from Houston,TX
I got this in the mail last week and it’s working great. Only issue is that it was a little damaged but Christina in Customer Service took care of the issues and is sending me the replacement parts.
Response from NewairBy NewAir, Customer Service, May 1, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Does not hold 46 normal 750ml bottles
on May 17, 2020
Posted by: Dans
from Grand Blanc, Mi
I love almost every feature about this wine refrigerator except for the actual holding power. It is advertised to hold 46 bottles but unless they are slim bottles it only realistically holds 30 and that’s using the very bottom shelf and with bottles not actually in the slots.
Response from NewairBy NewAir , Customer Service, May 18, 2020
Thank you for the 5-star review and for posting your comments in regard to this product NWC046BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Excellent Product & Service
on May 21, 2020
Posted by: David S
from Phoenix, AZ
Love this new wine fridge - delivered without issue and so far operates well. We are enjoying our whites and reds! Works perfectly as a built in as well.
Response from NewairBy NewAir, Customer Service, May 22, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great service
on June 8, 2020
Posted by: Sketchengine
from Kansas ity
I bought my wine cooler 7 months ago and it worked great until it recently failed for some unknown reason. NewAir customer was very helpful getting the problem resolved
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for posting your comments in regards to this AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: T West
from Fort Wayne, IN
Verified Purchase:Yes
Admittedly, my husband and I are beginning wine connoisseurs. I selected this wine cooler because we wanted dual zone and I thought this wine cooler would be a beautiful addition to our kitchen. It did not disappoint.
It arrived well-packaged, undamaged and seems to be working well.
It arrived well-packaged, undamaged and seems to be working well.
Response from NewairBy NewAir, Customer Service, July 22, 2020
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair