Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Posted by: Anonymous
from Los Angeles
Verified Purchase:Yes
Seems to work OK. Arrived crunched and dented. Looks bad. Unable to repackage and return so I guess I’m stuck with a dented unit. C’est la vie.
Response from NewairBy NewAir, Customer Service, August 26, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Posted by: Sherry H
from Chicago, Il
Verified Purchase:Yes
Wooden shelves flimsy. I can see them breaking easily. Missing screws for door handle. Condensation forms on outside of door if house is humid.
Response from NewairBy NewAir, Customer Service, September 3, 2019
Thank you for sharing your honest opinion on the unit. We are looking into design the shelving structure. There can be high humidity inside the unit causing the unit to ice up.
Written by a customer while visiting Newair
Posted by: Daniel156
from New Orleans
Verified Purchase:Yes
Looks great. Just installed it yesterday. Seems to work well so far. This our second NewAir product. It adjusts to temperature changes quickly.
Response from NewairBy NewAir, Customer Service, September 8, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
5
Fantastic Wine Cooler!
on September 26, 2019
Posted by: Nelson
from New York, NY
I just unboxed my 46 bottle built-in compressor wine cooler this afternoon and I’m already in love with it! It’s sturdy, sleek and quite. We opted to use it as a stand-alone unit in our living room and it looks fantastic. The blue lights within the unit are a nice touch. Now it’s time to stock up on some wine! :) Highly Recommend!
Response from NewairBy NewAir, Customer Service, September 29, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
1
Frustrated
on October 29, 2019
Posted by: Jonn
from Tampa
I'm having the same experience as Chrisb. My third unit is on it's way to me. I really want it to work and move past this. Wish me luck!
Response from NewairBy NewAir, Customer Service, October 31, 2019
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Customer Rating
5
Spacious and the perfect beverage fridge!
on October 30, 2019
Posted by: absolutelyairs
from Batavia, IL
My husband and I absolutely love our wine and beverage fridge! We can't believe how much it holds and how spacious it is!!! I love the lighting and the temperature control features. It was easy to set up and user friendly.
Response from NewairBy NewAir, Customer Service, November 1, 2019
Hi,
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Thank you for the 5-star review and for sharing your thoughts about the unit. Thank you for contacting NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge!
on November 16, 2019
Posted by: Please The Palate
from Los Angeles, CA
I have a lot of wine bottles at home and had outgrown my existing wine fridges. The NewAir 24" 46 Bottle Dual Zone Wine Fridge is a perfect new addition to my home! It looks great as a stand-alone and easily fit 46 bottles, as promised. It is sleek and cool with blue lights. Love the dual temperature control as well! It is quiet and energy efficient. Love it!
PROS: Dual Cooling, Energy Efficient, Digital Temperature Control, Quiet, Attractive
CONS: Shelves can be removed but are not adjustable
CONS: Shelves can be removed but are not adjustable
Response from NewairBy NewAir, Customer Service, November 18, 2019
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair