Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Posted by: Mike318
from North Hanover New Jersey
Verified Purchase:Yes
Door came scratched and crooked. Very quiet however.
Response from NewairBy NewAir, Customer Service, January 12, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Durability is a fail
on December 19, 2019
Posted by: Wine enthusiast
from Marietta, GA
I purchased my NewAir built dual zone wine cooler a year and a half ago. Was very pleased with the functionality and performance until yesterday when the control panel went dark and it stopped cooling completely. I invested over $1,000 in this cooler as I expected it to last and be dependable. I am extremely disappointed that it has failed only after operating for 1 1/2 years.
Response from NewairBy NewAir, Customer Service, December 20, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5
Customer Service A+
on November 24, 2021
Posted by: Jen
from Newbury Park, CA
Verified Purchase:No
After receiving a unit with a manufacturing flaw, I contacted customer service. A new unit was received at my home in 2 days along with free shipping & pick up of the defective unit. They responded to my concern on the weekend even & quickly rectified. I am very happy with the unit & especially the customer service from Newair.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC046BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NWC046BS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great customer service
on March 20, 2022
Posted by: Kate S.
from New York
Verified Purchase:No
We purchased this wine refrigerator in December. It has a great, sleek design and was incredibly quiet. It keeps both red and white wines chilled to the proper temperature. Just recently it started making an unusual noise. We contacted customer service and dealt with Ingrid. The response time was amazing and she was great to deal with. The problem was resolved in just a few days. I can't say enough about Newair's customer service and product support.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NWC046BS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NWC046BS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Wow just wow
on January 31, 2018
Posted by: Ariellenotthemermaid
from Oahu,HI
Spoke to Moana on the phone because I was missing a part and she sent it out got them it works great. Looks snazzy in my husbands man cave!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Alexandria3
from Palm Springs, CA
Verified Purchase:Yes
I have used two other wine fridges from other brands and the Newair fridge is the best by far! The style and design is so clean and appealing. It is very high quality and I love that it has a light feature. The 24'' 46 bottle fridge is the perfect size and is easy to clean. Unlike other wine fridges I have used that don't keep the wine very cool, the Newair fridge keeps my wine constantly chilled. I am very happy and pleased with my new fridge. I highly recommend this product.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Written by a customer while visiting Newair
Customer Rating
4
This wine fridge is a great buy and beautiful, too!
on March 5, 2022
Posted by: Eisman
from Magnolia, DE
Verified Purchase:No
We bought this wine fridge online for a fraction of what our new home builder wanted to charge us to order and install a wine fridge. It fit beautifully in the space designed to accommodate it, and we've been enjoying its many features for about 8 months now, including the dual temperature zones, large capacity, and blue lighting inside that serves as a nice night light feature. We're experiencing a slight sensor issue, but the company has been great about working with us and sending a replacement part. In all, we are very satisfied with this purchase.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product NWC046BS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product NWC046BS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: MattPS
from Palm Springs, CA
Verified Purchase:Yes
Just got this in place and really happy with how it looks. Love the dual zone features. Really good use of space to fit in 46 bottles in a 24" fridge.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NWC046BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the NewAir NWC046BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair