Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
4
Beware of the Dimensions
on February 6, 2018
Posted by: Pat
from denver, CO
Specifications read 32.2"H x 22.4"W --- NOT TRUE! 33 3/16" H x 23 1/2" W (nearly an inch larger on both). Other than that, still fits in my cut-out and looks great.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
1
DO NOT BUY FROM NEWAIR
on September 3, 2019
Posted by: Chrisb
from Arizona
I bought this unit from Amazon and the first unit I received had a broken shelf inside the unit (somehow). The top would not cool down within 10 degrees of the setting and the bottom would be (for example) set at 60 degrees, the unit would say it is 65 degrees, but it would actually be 70 degrees. I called NewAir and asked for a refund, they said they could not do that since it's been more than 30 days (it took more than 30 days for the first unit to arrive). They offered a replacement. Pictured is the cooling temperatures of the first replacement which also could not cool to within 5-10 degrees of the setting. I then called NewAir again asking for a refund, they refused so I let them send me a single zone unit (same size). GUESS WHAT!!!! It was broken! Pictured if the control module ripped off upon arrival. Guess what else? If you set the unit to 55 degrees, the top of the unit is 55 degrees, great it's working! WRONG - the bottom of the unit is 65 degrees. The bottom of the single zone wouldn't cool within 10 degrees of the setting and the top of the unit. This company is garbage, none of their equipment works. I've had 3 units now and every single one has the same problem, none of them properly cool and they won't give a refund. Good luck with your really large, heavy paper weight if you buy from this company.
Response from NewairBy NewAir, Customer Service, September 3, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
2
Failed after 2 years
on May 21, 2018
Posted by: Wine and Beer lover
from Boise
I really like this unit. Quite. Good looking. Nice LED lights. Good enough shelves that fit most bottle sizes. Overall great use of space and design. Mine failed after 2 years. I'm not sure if it's worth fixing yet. The cold part is set for 45 but is reading 60. The warm part is set for 55 and holding 55. I could just be me and my luck. I also keep my house warm in the summer (about 77-80), so maybe that stressed the unit.
Pros: Attractive, Quiet
No, I would not recommend this to a friend.
Written by a customer while visiting Newair
Customer Rating
5
Love my NewAir Wine Cooler
on September 8, 2016
Posted by: Beach Lady
from Rehoboth Beach DE
Verified Purchase:No
I ended up building a cabinet for the wine cooler as it was easier than retrofitting one of the existing kitchen cabinets. Customer service was great helping me replace some of the shelves which were stained due to a leaking bottle of red wine. I am now going to put a coat of polyurathane on the shelves to protect them.
Pros: Attractive, Precise Temperature, Quiet
Cons: Can Not Adjust Shelving
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Excellent customer experience with NewAir
on November 14, 2016
Posted by: Wayne
from Cypress, TX
Verified Purchase:No
Ordered the NewAir AWR-460DB Wine Cooler and NewAir ABR-1770 Beverage Refrigerator. The pair match excellent, maintain proper temperature and are very quiet. There was a slight blemish on the handle of the wine cooler and NewAir service department was very helpful in getting a replacement handle shipped. Great experience working the the service department.
Pros: Attractive, Precise Temperature, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4
A great beer cellar storage solution!
on May 4, 2018
Posted by: Jack the Beer Guy
from Chicago, IL
We love the ability to use two temperature controlled zones for our "cellar."
Pros: Attractive, Energy Efficient, Precise Temperature, Quiet
Cons: Shelving is less ideal for beer cans/bottles
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
I love this dual zone wine cooler.
on June 22, 2018
Posted by: Purehavengal
from Los Angeles
We love this wine cooler we have it in our kitchen. It's aesthetically very nice, super quiet. It shows the wine perfectly and And chills it at the perfect temperature. We are very happy with our choice.
Pros: Adjustable Shelving, Attractive, Energy Efficient, Precise Temperature, Quiet
Written by a customer while visiting Newair
Customer Rating
5
Great quality
on November 18, 2017
Posted by: Char
from Scottsdale, AZ
I would recommend the Newair wine cooler without hesitation.
Pros: Attractive, Energy Efficient, Precise Temperature, Quiet
I would recommend this to a friend!
Written by a customer while visiting Newair