Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(440 Reviews)
Open Ratings Snapshot
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product. 
(
170 out of 180
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1 out of 5
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Good Product, Great Service
on July 6, 2021
Posted by: JenniferC
from Memphis, TN
Verified Purchase:Yes
I got my item back in Oct 2020 and it worked just lovely for 8 months. It started acted off with the temperature settings and customer service has been far above par. They have worked with me, in a timely fashion, on every aspect of my issue. I haven't had a chance to replace the parts I've ordered but I have no concerns that it will be working again very soon!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1 out of 5
1
Unusable
on August 3, 2020
Posted by: ALLY
from Undisclosed
Verified Purchase:Yes
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine. We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn't stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature. We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can't even use it. I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
great wine cooler
on February 19, 2019
Posted by: judy2
from troy, ny
Gender:Female
i love my wine cooler, it's very quiet, good looking with pull out shelves. keeps wine at correct temperature. bought 3, one for myself and my daughters.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, February 22, 2019
Hi There!
We are very happy to learn that you love using your AWR-460DB !
If there's anything you want us to look into, please don't hesitate to contact us with your ORDER NUMBER through Amazon (https://amzn.to/2V31P06) and we'll be right on it.
Thanks again for choosing NewAir!
Sincerely,
NewAir
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Beware of the Dimensions
on February 5, 2018
Posted by: Pat
from denver, CO
Specifications read 32.2"H x 22.4"W --- NOT TRUE! 33 3/16" H x 23 1/2" W (nearly an inch larger on both). Other than that, still fits in my cut-out and looks great.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Replaced my GE Monogram Cooler with This and ...
on January 22, 2019
Posted by: Momoffour
from Bethesda, MD
Verified Purchase:Yes
I really like the dual zone and light up temperature reading that goes with it. It holds a lot of bottles and fits into my space nicely. The only down side I see is that the wood shelves feel like balsa wood, very dry, like it could snap if I shoved a bottle onto the shelf too hard. I am told that the shelves are replaceable but still, every time I pull out the drawer, I am waiting to hear it crack. I would give it five stars if they changed the shelves.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. If there is anything we can help please let us know.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your opinion about the unit. Your review helps us improve our units and service. If there is anything we can help please let us know.
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great look with lots of space
on January 15, 2021
Posted by: MattPS
from Palm Springs, CA
Just got this in place and really happy with how it looks. Love the dual zone features. Really good use of space to fit in 46 bottles in a 24" fridge.
Response from NewairBy NewAir, Customer Service, January 15, 2021
Thank you for the 5-star review and for posting your comments in regards to the NewAir NWC046BS00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
New air 46 bottle wine cooler
on December 19, 2018
Posted by: Gillie
from Palm Beach Florida
Verified Purchase:Yes
Purchased the 46 bottle cooler for a new wet bar. Looks great with stainless steel frame. Keeps correct temperature both zones. Unit is very quiet ,cannot hear the compressor or internal fans. The blue light adds to the beauty of this cooler. Highly recommend this unit
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for sharing your opinions about the unit! We are trilled you like the units appearance and features.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for sharing your opinions about the unit! We are trilled you like the units appearance and features.
Written by a customer while visiting Newair
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