Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
4
Was great
on September 18, 2022
Posted by: Mr Bill
from Tampa Bay
Verified Purchase:No
I liked my cooler very much but all of a sudden it seems to be collapsing to the right. As a result the door does not completely close so you get condensation. Next step is pull it out and probably replace. Not sure what the life span should be or if I can give to someone to rebuild.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-460DB. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-460DB. For assistance please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247select customer service. Best Regards, Customer Service
Written by a customer while visiting Newair
Customer Rating
3
Could not change doors swing
on January 10, 2021
Posted by: jim64
from Long Island, NY
I was unable to change the direction the door would open. The screws on the bottom were so tight that the stripped and could not be removed.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Buckeye
from Denver, CO
Verified Purchase:Yes
I have had this wine fridge for 7 years and love it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: kobusfrokie
from Undisclosed
Verified Purchase:Yes
Our existing wine cooler stopped cooling. Found the NewAir which was the same size and not as expensive as replacing with what we had. It is quiet and looks very nice. The wooden shelfing is sturdy and slides easily. It was easy for us to assemble and fit the space as per specifications.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting a review on your NewAir product!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting a review on your NewAir product!
Written by a customer while visiting Newair
Customer Rating
5
High quality look and feel
on March 3, 2020
Posted by: Alan in KC
from Fairway, KS
We have had our dual-zone wine cooler for 3 months. It runs quietly, looks great, and performs as promised. The lighting is an extra bonus and the value vs alternatives is remarkable.
Response from NewairBy NewAir, Customer Service, March 4, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: dfj3404
from Undisclosed
Verified Purchase:Yes
We got this wine fridge as part of a kitchen upgrade and it fit our decor beautifully. It worked well for a few months before the compressor went out. This seems to be a trend among wine fridges. Fortunately the customer service has been very responsive in diagnosing the issue and working on a replacement. I'm looking forward to getting it up and running again.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Lontigers08
from Cincinnati, OH
Verified Purchase:Yes
I've had this wine fridge 4 years now and couldn't be happier. The dual climate still works as great as the day I got it. It looks great in my wine bar area of my kitchen. It being very quiet is an added bonus. I can't ever hear it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
I need replacement shelves
on April 5, 2023
Posted by: kc
from Michigan
Verified Purchase:No
I love this frig, it looks great in my kitchen. I have red wine stains on 3 shelves that won't come off. Why on earth don't you sell replacement shelves?
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-460DB. We apologize for the experience, we do offer parts for our products. Please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 for assistance. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair Product AWR-460DB. We apologize for the experience, we do offer parts for our products. Please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247 for assistance. Best Regards, Customer Care
Written by a customer while visiting Newair