Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1
Compressor broke
on October 10, 2019
Posted by: BenP
from Sacramento
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don’t repair broken compressors and my fridge is now a paper weight. They won’t repair or replace since it’s not under the one yr warranty.
Response from NewairBy NewAir, Customer Service, October 14, 2019
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
The compressor seems to have broken and after calling support multiple times, they said the part was on back order. The latest time, they said they don't repair broken compressors and my fridge is now a paper weight. They won't repair or replace since it's not under the one yr warranty.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for your review however we are sorry the unit did not meet your expectations. We will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
I have used two other wine fridges from other brands and the Newair fridge is the best by far! The style and design is so clean and appealing. It is very high quality and I love that it has a light feature. The 24'' 46 bottle fridge is the perfect size and is easy to clean. Unlike other wine fridges I have used that don't keep the wine very cool, the Newair fridge keeps my wine constantly chilled. I am very happy and pleased with my new fridge. I highly recommend this product.
Response from NewairBy NewAir, Customer Service, October 6, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
I have used two other wine fridges from other brands and the Newair fridge is the best by far! The style and design is so clean and appealing. It is very high quality and I love that it has a light feature. The 24'' 46 bottle fridge is the perfect size and is easy to clean. Unlike other wine fridges I have used that don't keep the wine very cool, the Newair fridge keeps my wine constantly chilled. I am very happy and pleased with my new fridge. I highly recommend this product.
Response from NewairBy NewAir, Customer Service, October 6, 2019
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
I have used two other wine fridges from other brands and the Newair fridge is the best by far! The style and design is so clean and appealing. It is very high quality and I love that it has a light feature. The 24'' 46 bottle fridge is the perfect size and is easy to clean. Unlike other wine fridges I have used that don't keep the wine very cool, the Newair fridge keeps my wine constantly chilled. I am very happy and pleased with my new fridge. I highly recommend this product.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, thank you for your wonderful review! We are glad you enjoy using the unit. Thank you for shopping with NewAir!
I just unboxed my 46 bottle built-in compressor wine cooler this afternoon and I’m already in love with it! It’s sturdy, sleek and quite. We opted to use it as a stand-alone unit in our living room and it looks fantastic. The blue lights within the unit are a nice touch. Now it’s time to stock up on some wine! :) Highly Recommend!
Response from NewairBy NewAir, Customer Service, September 29, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
I just unboxed my 46 bottle built-in compressor wine cooler this afternoon and I’m already in love with it! It’s sturdy, sleek and quite. We opted to use it as a stand-alone unit in our living room and it looks fantastic. The blue lights within the unit are a nice touch. Now it’s time to stock up on some wine! :) Highly Recommend!
Response from NewairBy NewAir, Customer Service, September 29, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.