Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1
Durability is a fail
on December 19, 2019
Posted by: Wine enthusiast
from Marietta, GA
I purchased my NewAir built dual zone wine cooler a year and a half ago. Was very pleased with the functionality and performance until yesterday when the control panel went dark and it stopped cooling completely. I invested over $1,000 in this cooler as I expected it to last and be dependable. I am extremely disappointed that it has failed only after operating for 1 1/2 years.
Response from NewairBy NewAir, Customer Service, December 20, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
I purchased my NewAir built dual zone wine cooler a year and a half ago. Was very pleased with the functionality and performance until yesterday when the control panel went dark and it stopped cooling completely. I invested over $1,000 in this cooler as I expected it to last and be dependable. I am extremely disappointed that it has failed only after operating for 1 1/2 years.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
The Wine cooler itself is amazing! I’ve had it for about a week now and the temp is right on point. The only reason why I gave it 4 stars is when it arrived to my house the door had a dent on it.
Response from NewairBy NewAir, Customer Service, December 11, 2019
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
The Wine cooler itself is amazing! I've had it for about a week now and the temp is right on point. The only reason why I gave it 4 stars is when it arrived to my house the door had a dent on it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
I have a lot of wine bottles at home and had outgrown my existing wine fridges. The NewAir 24" 46 Bottle Dual Zone Wine Fridge is a perfect new addition to my home! It looks great as a stand-alone and easily fit 46 bottles, as promised. It is sleek and cool with blue lights. Love the dual temperature control as well! It is quiet and energy efficient. Love it!
PROS: Dual Cooling, Energy Efficient, Digital Temperature Control, Quiet, Attractive CONS: Shelves can be removed but are not adjustable
Response from NewairBy NewAir, Customer Service, November 18, 2019
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
I have a lot of wine bottles at home and had outgrown my existing wine fridges. The NewAir 24" 46 Bottle Dual Zone Wine Fridge is a perfect new addition to my home! It looks great as a stand-alone and easily fit 46 bottles, as promised. It is sleek and cool with blue lights. Love the dual temperature control as well! It is quiet and energy efficient. Love it! PROS: Dual Cooling, Energy Efficient, Digital Temperature Control, Quiet, Attractive CONS: Shelves can be removed but are not adjustable
Response from NewairBy NewAir, Customer Service, November 18, 2019
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
I have a lot of wine bottles at home and had outgrown my existing wine fridges. The NewAir 24" 46 Bottle Dual Zone Wine Fridge is a perfect new addition to my home! It looks great as a stand-alone and easily fit 46 bottles, as promised. It is sleek and cool with blue lights. Love the dual temperature control as well! It is quiet and energy efficient. Love it! PROS: Dual Cooling, Energy Efficient, Digital Temperature Control, Quiet, Attractive CONS: Shelves can be removed but are not adjustable
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing NewAir.