Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Posted by: Rob D
from Oregon
Verified Purchase:Yes
We purchased 2 of these for our home renovation. It's easy to appreciate them as they are quiet, stylish, easy to monitor & work perfectly. We get lots of compliments on them.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on October 21, 2021
Posted by: Mike
from San Antonio, TX
Verified Purchase:No
Love the product. I have had for 2.5 years, dual zone is always right on set temp. No noise ever. Have had others but generally filled with problems. I have a small issue right now that Newair is being very helpful in solving. Would buy again when time comes. Technician was very helpful.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWB-460DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWB-460DB. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Frustrated
on October 29, 2019
Posted by: Jonn
from Tampa
I'm having the same experience as Chrisb. My third unit is on it's way to me. I really want it to work and move past this. Wish me luck!
Response from NewairBy NewAir, Customer Service, October 31, 2019
I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 to select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution.
Written by a customer while visiting Newair
Posted by: JohnM
from Aiken, SC
Verified Purchase:Yes
We've had it for 2 years and it's been great. Just had to purchase a new seal, but it was not expensive. The shelves may be a little tight for the fatter bottle shapes, but even still you can fit a bunch of wine it it.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Quiet and looks great!
on September 27, 2021
Posted by: Jenna
from Colorado
Verified Purchase:No
When searching for a built in wine fridge for my kitchen island, I wanted something with dual temp zones and wooden shelves. This fits exactly what I was looking for and looks great! In my opinion, the wine even tastes better when stored in the correct temp zone. After about 9 months of having the fridge, I had to reach out to customer service because it was not cooling properly. I also noticed the noise from the condenser suddenly became quite loud. (Typically this fridge is very quite and I never notice any type of noise coming from it.) The rep who assisted me from Newair was so helpful and professional. I am currently waiting for a replacement to arrive, but can attest that their customer service was top notch.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Does not hold the temps
on June 20, 2019
Posted by: Kyle
from Minneapolis, MN
From the first time we plugged it in, it wouldn’t hold the temp that we would set it to.
Response from NewairBy NewAir, Customer Service, June 25, 2019
We apologize for the inconvenience you experience with the unit however we will be more than happy to provide you assistance regarding the issue. We will be reaching out to you via email so we can have the problem resolve quickly as possible.
Written by a customer while visiting Newair
Customer Rating
5
Excellent Product & Service
on May 21, 2020
Posted by: David S
from Phoenix, AZ
Love this new wine fridge - delivered without issue and so far operates well. We are enjoying our whites and reds! Works perfectly as a built in as well.
Response from NewairBy NewAir, Customer Service, May 22, 2020
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB we are glad you enjoy using the unit. Your feedback is appreciated and will be forwarded to the right department. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on October 21, 2021
Posted by: Wade
from Orlando FL
Verified Purchase:No
I purchased my wine cooler in October 2020. I had about 40 bottles of wine. This was the perfect wine cooler for all the bottles I had. I had several red and white wines. The dual zone was awesome. Because I could keep the whites at one temp and reds at a different temp. One of best purchase I made. I had to call in once for some technical issues. Shanice was able to quickly help me resolve my issue. She was courteous and very helpful.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWB-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWB-460DB. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair