Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
309
4 Stars
73
3 Stars
23
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1
This Fridge Died on Me after only 2 years!
on January 23, 2020
Posted by: Mike17
from Columbus, OH
I purchased this fridge thru Amazon in Oct '17 and also got the extended warranty thru Square Trade. Well about 2 years in it stopped cooling. I found out thru the service guy that this fridge uses a sealed system w/ butane and CAN NOT be safely repaired. Basically, I'm out of luck.
Response from NewairBy NewAir, Customer Service, January 23, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: Laurie R
from Murrells Inlet, SC
Verified Purchase:Yes
My new wine fridge arrived ahead of schedule, looks great and is very quiet. The shelves are removable making cleaning easy. So far it is keeping an accurate temperature. I like the feature showing the temperature set and actual temperature in each zone. Nice job NewAir!
Response from NewairBy NewAir, Customer Service, January 6, 2020
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Laurie R
from Murrells Inlet, SC
Verified Purchase:Yes
My new wine fridge arrived ahead of schedule, looks great and is very quiet. The shelves are removable making cleaning easy. So far it is keeping an accurate temperature. I like the feature showing the temperature set and actual temperature in each zone. Nice job NewAir!
Response from NewairBy NewAir, Customer Service, January 6, 2020
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge from NewAir!
on January 5, 2020
Posted by: Laurie R
from Murrells Inlet, SC
My new wine fridge arrived ahead of schedule, looks great and is very quiet. The shelves are removable making cleaning easy. So far it is keeping an accurate temperature. I like the feature showing the temperature set and actual temperature in each zone. Nice job NewAir!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: L Rad
from Phoenix,AZ
Verified Purchase:Yes
Saw this at a local retailer and found it most appealing. The only dislike was that the zones were not interchangeable. Perfect for what we needed though. It can be freestanding or built in. Best thing is that it is a true refrigerator with a compressor. Started to shop and found that the manufacturer is a better deal than going to the local store and delivery was just as quick. Had a great experience with customer service and the unit came in quickly (2 days), undamaged, works great! Best experience.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Posted by: L Rad
from Phoenix,AZ
Verified Purchase:Yes
Saw this at a local retailer and found it most appealing. The only dislike was that the zones were not interchangeable. Perfect for what we needed though. It can be freestanding or built in. Best thing is that it is a true refrigerator with a compressor. Started to shop and found that the manufacturer is a better deal than going to the local store and delivery was just as quick. Had a great experience with customer service and the unit came in quickly (2 days), undamaged, works great! Best experience.
Response from NewairBy NewAir, Customer Service, December 30, 2019
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Love this wine fridge
on December 27, 2019
Posted by: L Rad
from Phoenix,AZ
Saw this at a local retailer and found it most appealing. The only dislike was that the zones were not interchangeable. Perfect for what we needed though. It can be freestanding or built in. Best thing is that it is a true refrigerator with a compressor. Started to shop and found that the manufacturer is a better deal than going to the local store and delivery was just as quick. Had a great experience with customer service and the unit came in quickly (2 days), undamaged, works great! Best experience.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thanks for the 5 star rating! I am happy to hear that you are enjoying the product. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
1
Durability is a fail
on December 19, 2019
Posted by: Wine enthusiast
from Marietta, GA
I purchased my NewAir built dual zone wine cooler a year and a half ago. Was very pleased with the functionality and performance until yesterday when the control panel went dark and it stopped cooling completely. I invested over $1,000 in this cooler as I expected it to last and be dependable. I am extremely disappointed that it has failed only after operating for 1 1/2 years.
Response from NewairBy NewAir, Customer Service, December 20, 2019
Hi, We are sorry to hear the issue you are experiencing with the unit and the overall service. we will be reaching out to you via email and see if we can change the experience you had with us so far. If you need any other assistance please feel free to ask.
Written by a customer while visiting Newair