Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5
Great service!
on February 26, 2018
Posted by: Bob
from Baltimore
First one stopped working but New Air quickly sent us a replacement.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Beautiful Fridge
on September 1, 2020
Posted by: Josh L.
from Los Angeles.
My Wife and I just re-did our kitchen and this fridge was the icing on top. It is very beautiful and quiet. It keeps all our reds and whites cool and we love it! The NewAir team is great and that's why we keep coming back!
Response from NewairBy NewAir, Customer Service, September 2, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
I would purchase this product again
on November 23, 2021
Posted by: Victor Gomez
from Hughson, Ca
Verified Purchase:No
This product is perfect for my bar. Keeps my wine at the temperature I need it at all times. Plenty of space for all my wine
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Customer Support Rep - Seymone ..... is Awesome!
on May 9, 2017
Posted by: Susan
from Pompano Beach, FL
Just received my new NewAir wine cooler yesterday and had some questions about the unit. I called their Customer Support number and was fortunate to get Seymone on the line. She was not sure about the question I asked so asked if I would not mind holding while she ran to their showroom to check things out and get the answer for me. Literally, when Seymone returned to the phone, I knew she literally ran because she was out of breath! And, she had the answer to my question! I come from a Customer Service background and in today's world when Customer Service seems to be lacking, Seymone and NewAir confirmed that it still exist and in a most respectable way! Thank you Seymone!!! Your service left me with a warm and appreciative smile!!
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Great service
on June 8, 2020
Posted by: Sketchengine
from Kansas ity
I bought my wine cooler 7 months ago and it worked great until it recently failed for some unknown reason. NewAir customer was very helpful getting the problem resolved
Response from NewairBy NewAir, Customer Service, June 10, 2020
Thank you for the 5-star review and for posting your comments in regards to this AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Nice wine cooler until your dog breaks the door glass
on March 17, 2023
Posted by: Ken
from High Point, North Carolina
Verified Purchase:No
Purchased the wine cooler over a year ago and has been a great product. Recently the dog somehow broke the glass in the door so I contacted customer service at Newair and they were very helpful in replacing the door. Thought it was going to be a headache but Charles at customer service was very helpful in finding a replacement door for my wine cooler.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product Newair 24" Built-in 46 Bottle Dual Zone Cooler. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product Newair 24" Built-in 46 Bottle Dual Zone Cooler. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2
Unit is ok
on October 6, 2021
Posted by: eltincho
from Miami
It looks nice from the outside, the blue light gives a nice touch and it keeps your wine cool so from a functional and appearance perspective no issues. BUT...the wood shelves are weak and do not slide in and out easily and smoothly and there is no way you can fit 46 bottles as bottles come in different sizes today and it's been hard for me to even fit more than 40.
Response from NewairBy Newair, Customer Service, October 6, 2021
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge
on April 5, 2022
Posted by: RayRay
from Sacramento
Verified Purchase:No
Good wine fridge for the money. Pull-outs are wood lined, which I like; Controls are easy to use; Lighting is good; Dual zone is nice for keeping my white wine colder than the reds.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair