Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(441 Reviews)
Rating breakdown 441 reviews
5 Stars
309
4 Stars
73
3 Stars
23
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Posted by: candlewoodbob
from Candlewood Lake Connecticut
Verified Purchase:Yes
We've had our dual zone unit for a year and it has been working flawlessly. We recently had a small hiccup with ice build-up, but a quick and precise response from their support team got us cleared up and working again in less than a day.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the AWR-460DB.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this wine fridge!!!
on August 4, 2020
Posted by: Phillips
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy NewAir, Customer Service, August 5, 2020
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this wine fridge!!!
on August 4, 2020
Posted by: Phillips
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy NewAir, Customer Service, August 5, 2020
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Phillips
from Undisclosed
Verified Purchase:Yes
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Posted by: ALLY
from Undisclosed
Verified Purchase:Yes
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine. We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn't stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature. We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can't even use it. I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Great value
on July 27, 2020
Posted by: DocSan
from Flat Rock , NC
I bought this for cooling wine in our kitchen . Arrived in excellent condition , fit perfectly and is cooling correctly. I recommend it highly
Response from NewairBy NewAir, Customer Service, July 27, 2020
Thank you for posting your comments in regards to your NWC046BS00. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
Written by a customer while visiting Newair