Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
4
Yes
on October 19, 2021
Posted by: Ivan
from Florida
Verified Purchase:No
This product has been working continuously without a problem for more than 4 years. I found it to be convenient and accurate. The customer service is very helpful.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit AWR-460DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit AWR-460DB. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Good while it lasts, helpful service
on April 29, 2022
Posted by: Kalpana
from Washington, DC
Verified Purchase:No
I've had this wine fridge for about 4 years. It recently stopped being able to regulate temperature. I contacted service and they responded quickly with a solution. I am going to order the recommended part. Hopefully this works!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Arinal
from Miami
Verified Purchase:Yes
Nice cellar, however the switch could be on the front panel. The first one broke after 3 months of purchase. They replaced it with a refurbished one. It cost me $100 for sending the broken one back. Will see how it works.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to the AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to the AWR-460DB. We highly appreciate your feedback. Thank you for choosing NewAir.
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Cooler
on February 7, 2018
Posted by: Marco
from Port Elgin ON
Installed in my new kitchen island, looks great and runs very quietly. Temperature maintained accurately
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: Elmerm
from Houston,TX
Verified Purchase:Yes
I got this in the mail last week and it's working great. Only issue is that it was a little damaged but Christina in Customer Service took care of the issues and is sending me the replacement parts.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir AWR-460DB. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Awesome! I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NewAir AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: Jim W
from Spring Lake MI
Verified Purchase:Yes
This is the 2nd Wine Frig my first one only lasted about 4 years. I worked with the customer reps on ordering replacement parts but it appeared to be the compressor. I would highly recommend that they offer an extended warranty. I have been very pleased with the new wine frig. It runs very quietly and maintains a constant temp for both levels.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
Like a piece of fine furniture
on January 27, 2022
Posted by: Lisa B.
from Napa, CA
Verified Purchase:No
We have enjoyed our wine fridge for the past three years. It is as functional as it is attractive. I especially like the wood shelving and the dual zones work great for whites and red.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
I will never buy this brand again
on August 23, 2023
Posted by: KO
from Austin Texas
Verified Purchase:No
We purchased this wine refrigerator a few years ago. It randomly stopped cooling. We called Newair and they told us the compressor died. They offered 30% off or a newer model. 1k for a wine refrigerator to last a couple years and but a new one?! Ridiculous. Don't waste your money and go with a reputable company!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Kevin. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair