Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4
(440 Reviews)
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product.
(
170 out of
180)
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
1
Unusable
on August 3, 2020
Posted by: ALLY
The second fridge they sent us is now sitting unplugged in our kitchen, basically being used as a shelf for our wine.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
We did A LOT of research on wine fridges and settled on the Newair after reading reviews. Our primary requirement was having a low noise level. We selected this fridge and designed our new kitchen island to fit it. Upon receiving it we plugged it in and had it running for a week before we had to unplug it because we couldn’t stand the noise. We contacted Newair and they sent a replacement fridge. The new one sounded exactly like the original, so now we have an unplugged wine fridge sitting in our kitchen. Meaning we basically paid a lot of money for a shelf to keep our wine at room temperature.
We are so, so disappointed after the amount of planning that went into designing the kitchen with this particular fridge in mind, and now we can’t even use it.
I would not recommend this fridge. We are out a bunch of money and our wine is sitting there not temperature controlled.
Response from NewairBy NewAir, Customer Service, August 3, 2020
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Product
on June 23, 2021
Posted by: Rob D
from Oregon
We purchased 2 of these for our home renovation. It's easy to appreciate them as they are quiet, stylish, easy to monitor & work perfectly. We get lots of compliments on them.
Response from NewairBy Newair, Customer Service, June 23, 2021
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love this wine fridge!!!
on August 4, 2020
Posted by: Phillips
We purchased this fridge about three years ago and we love it. My husband and I do not agree on wines (red vs. white), so having the dual temperatures was a must for us. This unit is also very quiet, we never hear it. Other great features we like are the fact that you can lock the door and the option to turn the interior lights on or off.
Response from NewairBy NewAir, Customer Service, August 5, 2020
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great customer support
on September 18, 2018
Posted by: RochJWW
from Rochester, MN
Gender:Male
Installed new wine cooler and it didn't reach temperature settings so I called customer support. Mark was extremely helpful and diagnosed a faulty temperature sensing unit, which he's immediately having sent to me and which is simple to install. Great service!
I would recommend this to a friend!
Written by a customer while visiting Newair
Posted by: JohnC
from Vero Beach, FL
Verified Purchase:Yes
Very nice look. Runs very quiet. Similar to my previous unit which was more than double the price.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Great wine fridge
on December 23, 2021
Posted by: Hmaharaj
from West Palm, FL
Verified Purchase:No
We purchased the Newair 46 bottle wine fridge with lock for our dining room bar. It looks sleek and classic and cools the bottles perfectly. The lock works great as we have two young kids and are unable to open the fridge.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
I will never buy this product.
on July 21, 2022
Posted by: M
from CA
Verified Purchase:No
I bought a Newair 24" Built-in 46 bottle in 2018. No cooler any more now. I have bought and changed the switch per the direction of Newair. and it didn't work. I have to throw it away and buy another new one.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great Wine Fridge!
on April 22, 2021
Posted by: jkirk
from Michigan
I purchased this wine fridge about a year ago, and really like it. The dual zone technology is great, and has performed well. The capacity is also very nice. Great customer service as well from New Air.
Response from NewairBy Newair, Customer Service, April 23, 2021
Thank you for taking the time to leave a review on your AWR-460DB. Thank you for choosing NewAir!
Written by a customer while visiting Newair