Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(440 Reviews)
Open Ratings Snapshot
Rating breakdown 440 reviews
5 Stars
309
4 Stars
73
3 Stars
22
2 Stars
10
1 Star
26
94%of customers recommend this product. 
(
170 out of 180
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Fridge with Beech Wood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5 out of 5
5
Best wine fridge ever!
on April 9, 2019
Posted by: Zeus
from Louisiana
Gender:Male
I purchased this wine fridge a while back after doing some extensive research. I found this unit had all the features that I wanted. I would highly recommend this to anyone looking for a wine fridge.
I would recommend this to a friend!
Response from NewairBy NewAir, Customer Service, April 10, 2019
Thank you for your feedback on this NewAir product and we are glad you enjoy using the unit. Thank you for choosing us.
Written by a customer while visiting Newair
Customer Rating
3 out of 5
3
Could not change doors swing
on January 10, 2021
Posted by: jim64
from Long Island, NY
Verified Purchase:Yes
I was unable to change the direction the door would open. The screws on the bottom were so tight that the stripped and could not be removed.
Response from NewairBy NewAir, Customer Service, January 11, 2021
Hi There,
Thank you for contacting NewAir! I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution. We hope to hear from you soon.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Great Cooler, Great Customer Support
on March 2, 2021
Posted by: DrMacanudo
from New Orleans
Verified Purchase:Yes
great cooler, keeps wines perfect temp! Quiet and Beautiful!!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your AWR-460DB. Thank You for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your AWR-460DB. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
I would buy this product again!
on October 26, 2017
Posted by: Slicklefty
from Clearwater, FL.
Installed easily. Quiet operation. Because of different bottle sizes & shapes, it will not hold 46 bottles.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
4 out of 5
4
Beautiful Wine Fridge
on May 28, 2021
Posted by: dfj3404
We got this wine fridge as part of a kitchen upgrade and it fit our decor beautifully. It worked well for a few months before the compressor went out. This seems to be a trend among wine fridges. Fortunately the customer service has been very responsive in diagnosing the issue and working on a replacement. I'm looking forward to getting it up and running again.
Response from NewairBy Newair, Customer Service, May 30, 2021
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great choice!
on April 13, 2022
Posted by: David
from Pittsburgh, PA
Verified Purchase:No
Purchased approx. 5 years ago, and works great without issue - constant temperatures; nice look; and great quality.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Loud wine Fridge
on July 26, 2021
Posted by: Marzy
from NC
The first wine fridge came damage, the 2nd fridge came damaged again but we decided to keep the unit and it's been 3 weeks, makes loud sounds. Not very happy with it at all.
Response from NewairBy Newair, Customer Service, July 27, 2021
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great product and great service!
on October 13, 2020
Posted by: JarridT
from Dallas, TX
I received a unit as a gift and it is excellent! Perfect size, perfect shelf spacing and very stylish. It had an issue with keeping temperature and new air helped me immediately resolve the issue. Their service department was spot on and followed up immediately. Highly recommend their products!
Response from NewairBy NewAir, Customer Service, October 15, 2020
Hello,
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product. Thank you for choosing NewAir!
Best Regards
Customer Care
Written by a customer while visiting Newair
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