Customer reviews from Newair
NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(441 Reviews)
Open Ratings Snapshot
Rating breakdown 441 reviews
5 Stars
309
4 Stars
73
3 Stars
23
2 Stars
10
1 Star
26
94%of customers recommend this product. 
(
170 out of 180
)
Best Buy Privacy Policy
Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
5 out of 5
5
Awesome wine fridge!
on April 20, 2021
Posted by: smp10574
from Indiana
We bought this for a complete kitchen remodel. Although we have not used the cooler for long, I love how quiet it is and extremely easy to use. I would also like to add that customer service has been excellent!
Response from NewairBy Newair, Customer Service, April 21, 2021
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Awesome wine fridge!
on April 20, 2021
Posted by: smp10574
from Indiana
Verified Purchase:Yes
We bought this for a complete kitchen remodel. Although we have not used the cooler for long, I love how quiet it is and extremely easy to use. I would also like to add that customer service has been excellent!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your AWR-460DB. We are delighted to hear you are pleased with our customer service provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great wine fridge with sleek design
on April 19, 2021
Posted by: msbreeuk
from Marietta, GA
We bought this wine fridge a few months ago and have been happy with the look of the fridge as well as the features. We like the dual temperature zone set up and it does a great job at keeping our prize wines at the proper temperature for long term storage. It's quiet and it looks great in our dining room. When we had an issue with it, NewAir customer service was very friendly and quick to give us a solution with which we were happy.
Response from NewairBy Newair, Customer Service, April 20, 2021
I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC046BS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great wine fridge with sleek design
on April 19, 2021
Posted by: msbreeuk
from Marietta, GA
We bought this wine fridge a few months ago and have been happy with the look of the fridge as well as the features. We like the dual temperature zone set up and it does a great job at keeping our prize wines at the proper temperature for long term storage. It's quiet and it looks great in our dining room. When we had an issue with it, NewAir customer service was very friendly and quick to give us a solution with which we were happy.
Response from NewairBy Newair, Customer Service, April 20, 2021
I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC046BS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great wine fridge with sleek design
on April 19, 2021
Posted by: msbreeuk
from Marietta, GA
Verified Purchase:Yes
We bought this wine fridge a few months ago and have been happy with the look of the fridge as well as the features. We like the dual temperature zone set up and it does a great job at keeping our prize wines at the proper temperature for long term storage. It's quiet and it looks great in our dining room. When we had an issue with it, NewAir customer service was very friendly and quick to give us a solution with which we were happy.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC046BS00. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
I'm happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to the NWC046BS00. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2 out of 5
2
Currently trying to get it fixed
on April 7, 2021
Posted by: Jay Young
from Florida
Verified Purchase:Yes
It does fit 46 bottles, looks nice, and was easy to assemble but hasn't cooled effectively since I purchased it. One zone stays perfectly on the desired temp and only moves a little if you leave the door open for a long period but then returns to the set temp. The other zone is 7-8 degrees off at all times. This morning I woke up and it was 8 degrees high after being closed all night. I went through the registration process and now I'm being told that I'll have to pay tax and shipping but I can have it waived if I leave a review... so here I am. I will update review if the issue is resolved.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Quality!
on March 24, 2021
Posted by: Judysd
from San Diego, Ca.
I purchased my New Air a few months ago and I must say I am so pleased I love the wooden racks and that I can remove them to allow for larger bottles. Very nice quality and so quiet. The blue interior light looks so beautiful in my kitchen at night and adds such a nice touch. Customer service has been so helpful in making this purchase.
Response from NewairBy NewAir, Customer Service, March 25, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product NWC046BS00. Your feedback is highly appreciated, thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5 out of 5
5
Great Quality!
on March 24, 2021
Posted by: Judysd
from San Diego, Ca.
I purchased my New Air a few months ago and I must say I am so pleased I love the wooden racks and that I can remove them to allow for larger bottles. Very nice quality and so quiet. The blue interior light looks so beautiful in my kitchen at night and adds such a nice touch. Customer service has been so helpful in making this purchase.
Response from NewairBy NewAir, Customer Service, March 25, 2021
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this product NWC046BS00. Your feedback is highly appreciated, thank you for choosing NewAir!
Written by a customer while visiting Newair
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