Customer Reviews for NewAir - 24 46-Bottle Dual Zone Built-in Wine Cooler with Removable Beechwood Shelves and Recessed Kickplate - Stainless Steel
Customer Rating
3
Sensor not working
on September 16, 2021
Posted by: Cindy
from Richfield, WI
The product looks great, but after two months the fridge is not cooling. It appears to be a bad sensor. They will provide the part but they want me to install it.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
I great unit. Very stylish and holds alot of wine. You can also set the temp difference in 2 zones.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
We have had this cooler for almost a year now and we love it. We have had built in ones before but this one is very convenient and holds lots of bottles. We have been using it and love the 2 different temperatures and recommend it highly. You'll love it!!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
I bought this for our kitchen remodel. It looks great and is a heavy unit with a solid box and door. The door seals magnetically and the door can be slightly adjusted to make sure the door seal fits tightly. If the unit has a lock at the bottom, it CANNOT be reversed because the door only has holes on one side and cannot be flipped over. It stopped working after a couple hours and I got quick help from the company. Seems it might need a new sensor which they will ship to me. Hopefully that solves the problem and I can get years of use from it. It is quiet and fits very well in the cabinet opening.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit AWR-460DB. We apologize for the experience let us know if there is anything we can do to assist you. We are glad you enjoy using the unit Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit AWR-460DB. We apologize for the experience let us know if there is anything we can do to assist you. We are glad you enjoy using the unit Thank you for choosing Newair!
First let me say customer service is the best. Fast efficient friendly and best of all, they answer the phone almost on first ring (unheard of today). They resolved my issue fast and efficiently. Now for the cooler -it is beautiful and for someone like me with great hearing its the quietest wine cooler you can buy. I can't hear a thing. Dual zones as well. Just a beauty.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, Thank you for taking the time to leave a review on your Newair AWR-460DB. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, Thank you for taking the time to leave a review on your Newair AWR-460DB. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!
This product fit into our new basement rebuild and looked great with the cabinetry. The dual zones worked as specified and the unit is exceptionally quiet. Customer service was fast and efficient with our warranty request on an electrical issue.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your unit NWC046BS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your unit NWC046BS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!
I did a lot of research on wine fridges and I am very happy with my purchase. It is super quiet and looks so nice.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
My wife and I love this little wine fridge! We've had it for several years and it just sits there quietly doing its thing. Ready to give us a nicely chilled bottle of wine whenever we want one. It's a nice looking unit with the stainless steel exterior, combined with the nice wooden shelves inside. It has an interior light to help you find the right bottle or if you just like the looks you can leave the light on all the time. The capacity is just right for us. Not too big but not too small. Ours is sitting under the counter in our kitchen and you can barely hear it when it's running. Overall a great little fridge that we would definitely buy again.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-460DB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!