Customer reviews from manufacturer
Haier - 1.6 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Built-In Wi-Fi - Black Stainless Steel
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
10
3 Stars
0
2 Stars
0
1 Star
3
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for Haier - 1.6 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Built-In Wi-Fi - Black Stainless Steel
Customer Rating
1
Horrible experience
on March 28, 2021
Posted by: Sop2021
from Florida
We bought this microwave with high expectations but so far it has just been a consistent nightmare for our family. We just want a working microwave but the entire process to get a solution have been lengthy and painful. This microwave only worked for a few weeks since we bought it. Most of 2021 year (so far January to March) was spent trying to get a solution so this microwave could finally work. We thought we recently got the right support after a repair but it stopped working again. Be cautious in your purchase. Be prepared to create a lot of troubleshooting time if you happen to receive a faulty product like we did.
No, I would not recommend this to a friend.
Response from manufacturerBy Joyce@Haier, Haier_Appliances, March 31, 2021
Hello- We are very sorry to hear that you've had this experience. This is not the ownership experience we want from you and your family. We apologize for your inconvenience. We do see that you are currently working with a case manager. Please continue working with her to get a resolution. We appreciate you taking the time to share your feedback. Thank you! Joyce@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Works very good
on March 24, 2021
Posted by: Clkw84
from Hummelstown PA
Works very good but wish the buttons were integrated in the glass.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Love the features
on February 27, 2021
Posted by: Little Love
from Missouri
Love the new Microwave. I love that it scans the barcode to cook and it is a very stylish appliance.
I would recommend this to a friend!
Response from manufacturerBy Mikayla@Haier, Haier_Appliances , March 1, 2021
Hi there, Little Love - Thanks for the review. You have a great model and we're glad to hear that you're enjoying the scan to cook feature. Thanks so much for choosing Haier! -Mikayla@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Great Microwave
on December 31, 2020
Posted by: jbradley728
from Lawrenceville, Ga
Wow! It is a very nice looking microwave.
I tested it today. I have to say, my family and I are extremely excited to put in use.
I tested it today. I have to say, my family and I are extremely excited to put in use.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Good looking!
on December 26, 2020
Posted by: Miss Kitty
from Virginia
I find the controls difficult making connections.
They must be pushed hard to connect.
They must be pushed hard to connect.
Written by a customer while visiting manufacturer
Customer Rating
4
Stylish and Unique
on November 26, 2020
Posted by: jdecleri
from Cana, VA
This is the ONLY over the range microwave that I could find that has a backlit keypad. Functions are easily visible in a dimly lit kitchen. Mirror finish across the central portion of the front and no visible door handle make it stylish and easy to clean. More cooking features than many other units even potential voice activated cooking (not really practical for my use).
The downside is the interior is barely visible when cooking due to the shielding grid and window shading. The interior is a dark gray and the LED light is not very bright. Furthermore the door window is higher than most so unless you are tall its difficult to see a flat plate on the turntable.
P.S. Quality control needs to be improved as the back lighting on the keypad was not functional on the new unit requiring a service call. Not acceptable for a costly unit.
The downside is the interior is barely visible when cooking due to the shielding grid and window shading. The interior is a dark gray and the LED light is not very bright. Furthermore the door window is higher than most so unless you are tall its difficult to see a flat plate on the turntable.
P.S. Quality control needs to be improved as the back lighting on the keypad was not functional on the new unit requiring a service call. Not acceptable for a costly unit.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Love the Google Assistant integration
on October 14, 2020
Posted by: Webdudei
from Nashville
Have had this for almost 3 months and would order another immediately if I need one somewhere else. The Google integration is amazing. Also the reheat function is something I have never had, but did not know how much I needed in my life
I would recommend this to a friend!
Written by a customer while visiting manufacturer