Customer reviews from manufacturer
Haier - 1.6 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Built-In Wi-Fi - Black Stainless Steel
Average customer rating
4.3
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
10
3 Stars
0
2 Stars
0
1 Star
3
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for Haier - 1.6 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Built-In Wi-Fi - Black Stainless Steel
Customer Rating
5
Amazing
on January 30, 2022
Posted by: MaryN
from Cypress TX
Absolutely love the features. However there was not a user manual provided so I have to look it up on the internet.
I would recommend this to a friend!
Response from manufacturerBy Sylvia@Haier, Haier, February 22, 2022
Hi, we appreciate you leaving a review and we're so glad you like the microwave! We apologize there wasn't a use and care manual included with your appliance, but we're pleased to hear you could find one online. Thanks for sharing and have a great day. -Sylvia@Haier
Written by a customer while visiting manufacturer
Customer Rating
4
Nice
on January 22, 2022
Posted by: Arsalata
from Colorado Springs CO
Somewhat difficult to push the buttons.Otther wise like the product.
I would recommend this to a friend!
Response from manufacturerBy Guy@Haier, Haier, February 17, 2022
Hey there, we're pleased to know you're enjoying your new microwave, but sorry to hear you've been having some difficulty pushing some of the buttons. We can see this being frustrating for you, so please know this will be valuable feedback for us to share with our product development team. We appreciate your review and we couldn't be happier to welcome you into our Haier Appliances family.
Guy@Haier
Guy@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Great Microwave with Smart/WiFi features
on November 5, 2021
Posted by: JetRocket
from Houston, TX
This is an excellent microwave. Everything from the look to features is great. I really like the built in WiFi and it's smart features. That is the main reason why I purchased this model over all others. Initial pairing with the Smart HQ app was easy and I also connected it to Amazon Alexa which enables various voice control functions. That is really helpful for our 9 year old son who can now start the microwave (and stop it) by voice rather than messing with the buttons and the controls on the unit itself.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Best Microwave ever
on September 4, 2021
Posted by: Scrapp8820
from New Mexico
Looked great online! Looks better installed! Can’t believe how great it is and has WiFi!!
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
4
Beautiful microwave
on August 22, 2021
Posted by: Harry1234
from Seattle
II am still getting used to the controls as they are different from my last microwave. Best thing about it is it looks great. Only drawback I see is the mirrored glass makes it impossible to see inside as it is cooking unless it is very dark in the kitchen.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
Poor Quality
on August 6, 2021
Posted by: AliM
from Jacksonville
We had Haier tech install this unit for us and as soon as he opened the box, he said the quality of this product is the worst thing he saw. the 1st unit was totally destroyed during the 1st installation because of the poor quality, you can see in the picture that the main bracket was bent as well as the microwave body. we got a replacement but the inside is too small, it comes with a mirror-type glasses and you can see fingerprint all over this product ( we purchased black stainless steel and paid 100$ more to avoid finger print).
it dose not worth the money we paid.
it dose not worth the money we paid.
Response from manufacturerBy Kelsey@Haier, Haier, August 10, 2021
Hello - we apologize that your initial over-the-range microwave arrived to you damaged and for the inconveniences this inevitably caused. We're also sorry that the replacement microwave's capacity is smaller than desired and that the glass window and black stainless steel is showing fingerprints. This must be frustrating and we understand your disappointment.
We will certainly be passing your comments along to our cooking products design team for consideration with future models, especially regarding the space inside. Your insights are appreciated and very valuable to us.
Perhaps this article about premium finish cleaning tips will come in handy: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36346. Seeing fingerprints all over your fingerprint-resistant black stainless finish is certainly not something we would expect, though the black mirror glass on the door may show some smudges. More helpful hints about the proper care and cleaning of this microwave can be found on pages 21 and 22 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000114.pdf.
Reach out to us if you have any questions or concerns - we are always happy to help out in any way we can. Be well, Kelsey@Haier
We will certainly be passing your comments along to our cooking products design team for consideration with future models, especially regarding the space inside. Your insights are appreciated and very valuable to us.
Perhaps this article about premium finish cleaning tips will come in handy: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36346. Seeing fingerprints all over your fingerprint-resistant black stainless finish is certainly not something we would expect, though the black mirror glass on the door may show some smudges. More helpful hints about the proper care and cleaning of this microwave can be found on pages 21 and 22 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-7000114.pdf.
Reach out to us if you have any questions or concerns - we are always happy to help out in any way we can. Be well, Kelsey@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
So beautiful
on June 19, 2021
Posted by: Somervillian
Looks great and works perfectly. Definitely a recommend to others
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Style
on April 25, 2021
Posted by: HI HON
This microwave heats so fast I love the mirror door just wish it had a setting for the overhead light to set
I would recommend this to a friend!
Written by a customer while visiting manufacturer