Customer reviews from biobidet.com
Bio Bidet - Prestige Electric Bidet Toilet Seat - White
Average customer rating
4.7
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
197
4 Stars
27
3 Stars
11
2 Stars
3
1 Star
1
94%of customers recommend this product.
(
209 out of
223)
Customer Reviews for Bio Bidet - Prestige Electric Bidet Toilet Seat - White
Customer Rating
5
Better cleaning than Toto but no personalization
on April 4, 2020
Posted by: tahoeskibum
from Fremont, CA
I've had a Toto bidet for several years which good enough. This time when I moved I decided to try BioBidet. I love the Turbo wash feature as it really cleans me out. The posterior wash is also more powerful as compared to Toto and ensures that I am squeaky clean. One downside compared to Toto is that it doesn't have personalization settings. This means if my spouse prefers cooler water or less pressure we have to keep changing settings. Still overall I think that the better washing capabilities beat this minor annoyance.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Long lasting and excellent device!
on March 21, 2018
Posted by: Steph56
from Minneapolis, MN, USA
Bought this for my obese, handicapped brother around 2009/2010 and it's now 2018. Still working well! Everything operates as expected. Used by 2 people.
In the last year, we found the unit forgetting its brains now and then - unplug it for a few minutes, replug it back in and all is well. Only part I've had to replace (and this just recent) was the seat bumper (4 of these are in contact with your ceramic toilet) that cracked. I highly recommend this product.
Note: Due to brother's inability to twist, we couldn't attach the remote conveniently. My brother also has hand coordination problems and was concerned about dropping the remote control. He attached the remote to a clipboard and hangs that on a string. If he drops it, it never hits the floor.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
3
BB1000
on August 31, 2018
Posted by: MrCruz
from Long Beach ca
My wife and I love this unit, but we are on our second seat replacement, and they don't hold up very well, I'm 235 and you would think it would last, I am considering other major brands ,because these seat are not cheap and quality is not the #1 choice for this unit!
No, I would not recommend this to a friend.
Response from biobidet.comBy Bio Bidet Support, Support, September 6, 2018
Hello,
Thank you for your feedback! I'm sorry to hear that you have had difficulty with the BB600 seat. The BB600 does have a two year warranty. Please contact Bio Bidet support for assistance. We are available M-F, 9am to 5pm CST at 847-458-2334.
Thank you,
Bio Bidet Support
Thank you for your feedback! I'm sorry to hear that you have had difficulty with the BB600 seat. The BB600 does have a two year warranty. Please contact Bio Bidet support for assistance. We are available M-F, 9am to 5pm CST at 847-458-2334.
Thank you,
Bio Bidet Support
Written by a customer while visiting biobidet.com
Customer Rating
5
My Wife urged me to try one so I did!
on April 12, 2020
Posted by: Roger
from Morristown, NJ
Wasn't sure as a man I would like using a Bidet Toilet, but after a couple of days, I can say that it is a HUGE improvement over paper alone! Takes a few minuets for the wash and dry, but feel much cleaner than paper alone. And the warm water wash is very soothing.
I installed it myself in abut a half hour and no issues. This is one of the first plumbing projects I have tackled that worked great with no leaks from the start. (I will install an outlet near the tank so the power cord doesnt show.)
Highly recommended!
Written by a customer while visiting biobidet.com
Customer Rating
3
Will fail within a few years
on February 14, 2021
Posted by: Jrose
from Calif
I love this seat and bidet, however, I have had to replace mine every few years. When something breaks, it’s not worth sending it in for repairs. I have had the nozzle fail to extend, heater stop working, water stop pumping and seats crack. Just be forwarded that longevity is not this bidets strong suit.
No, I would not recommend this to a friend.
Response from biobidet.comBy Stephanie, Customer Service, February 15, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had an issues with your bidet. This model does come with a 3 year limited warranty and we would be happy to look to your options. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you had an issues with your bidet. This model does come with a 3 year limited warranty and we would be happy to look to your options. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Best Bidet Seat out there, period.
on August 5, 2022
Posted by: Randy in CA
from Los Angeles
Have owned bidet seats since I first visited Japan in 2003. I have tried many brands, but most lacked the pressure for a great clean. The BB1000 Vortex option is by far the best in the industry. And we love having a classy wall mounted remote rather than a hand held! We now have the BB1000 in every bathroom in our house.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Great Features!
on August 30, 2016
Posted by: davidwjaxon
from Fort Lauderdale, FL, United States
I bought this a few months ago and love it!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
Nice bidet..... but do you homework
on October 23, 2016
Posted by: mgrosvold
from Wisconsin, United States
Woot had a good price on what appears to be a quality product but.....the round BB-1000 didn't fit on my round Eljer toilet. The problem is the curved transition from the toilet rim to the toilet tank. It does not allow the bidet to align with the rim. The curved transition forces the bidet seat to overhang the front of the bowl by about 2". Woot's return policy means if it ain't broke, it's yours. Of course, the manufacturer couldn't help either.
My Advice: Do your homework. Check with Bio Bidet for compatibility with your toilet before buying.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com