Customer reviews from biobidet.com
Bio Bidet - Slim Two Electric Bidet Toilet Seat - Round White
Average customer rating
4.2
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
80
4 Stars
17
3 Stars
10
2 Stars
8
1 Star
11
77%of customers recommend this product.
(
86 out of
112)
Customer Reviews for Bio Bidet - Slim Two Electric Bidet Toilet Seat - Round White
Customer Rating
3
Good but it cannot be detached.
on November 21, 2020
Posted by: Sjsj
It works well and is easy to install.
However, once it is installed, I cannot detach it from the "plate" that is screwed to the toilet.
Did I mess up the connection between the bidet and the plate?
Is there any "click" mechanism that connects the toilet and the plate? If so, how can I unlock the click mechanism?
Thanks
Response from biobidet.comBy Stephanie, Customer Service, November 23, 2020
Hello,
Thank you for sharing this information. When installing the bidet you should of heard a click. That means that it is properly installed. To remove the bidet from the catch plate you will press in the release button located on the back right hand side looking at the bidet. Once pressed in you can glide the bidet forward to remove. If you need additional assistance Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. When installing the bidet you should of heard a click. That means that it is properly installed. To remove the bidet from the catch plate you will press in the release button located on the back right hand side looking at the bidet. Once pressed in you can glide the bidet forward to remove. If you need additional assistance Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
4
Slim Two
on January 3, 2021
Posted by: Wilma
from Washington DC
We are on our second bidet and went with the Slim Two. We thought the main price difference was the lack of a blow dryer but the enema function is much, much weaker, and ineffective. Since the first one lasted 12 years, I’m not looking forward to 12+ years of this model. I recommend bidets and this company, but not this model if Constipation is a concern.
Written by a customer while visiting biobidet.com
Customer Rating
1
Dead on Arrival
on July 25, 2021
Posted by: Diknzn
from Las Vegas
I recently purchased the Bio Bidet HD 7000; the Home Depot exclusive model. The installation could not be easier. After reading the manual I went for a test drive. To my dismay the unit does not respond to any button on the control pad. When the unit is plugged into the GFI outlet it goes through what appears to be a standard startup sequence culminating in the spray nozzle extending and retracting a couple of times.
Following a comprehensive visual inspection there does appear to be some degree of damage on the water temp button. When depressed there is no tactile response as is the case from every other button. I can only determine that this unit is DOA. Yah me! I guess I'm headed to home depot.
Following a comprehensive visual inspection there does appear to be some degree of damage on the water temp button. When depressed there is no tactile response as is the case from every other button. I can only determine that this unit is DOA. Yah me! I guess I'm headed to home depot.
No, I would not recommend this to a friend.
Response from biobidet.comBy Customer Service, Customer Service, July 26, 2021
Hello,
Thank you for sharing this information. We are sorry to hear that you had an issue with your bidet. We would like to learn into this more for you. Your bidet does come with a warranty which these issues will be covered. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Thank you for sharing this information. We are sorry to hear that you had an issue with your bidet. We would like to learn into this more for you. Your bidet does come with a warranty which these issues will be covered. Please reach out to our Customer Service Team directly as they will be able to assist further. They can be reached M-F 9am-5pm CST at 847-458-2334 or toll free 877-339-5214.
Thank you,
Bio Bidet
Written by a customer while visiting biobidet.com
Customer Rating
5
Heated Seat - Heated Water - Heated Blow Dry !!!
on July 30, 2022
Posted by: PhilR
from Long Island, New York
I Simply Enjoy the Heated Seat, Water & Bow Drying at the End.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
5
Sons birthday is coming up!
on February 8, 2023
Posted by: RogerDodger
from Mendota Hts MN
This is my second Bio Bidet. This Slim Two model has more functions. And here in lovely Minnesota having a nice warm heated seat and warm water use...is a real comfort. Truly think everyone in cold climates would love this Bio Bidet...yes my house is heated but a never enough on the 2nd floor. Plan to make a Slim Two a gift for my sons birthday he had purchased cold water spray hose for his toilet...can not image using COLD warm.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Posted by: Leoo
Verified Purchase:Yes
Works as expected. The only minor suggestion I have is to make letters on control panel a bit more visible.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
Quality product with reasonable price
on September 30, 2018
Posted by: Love2Shop
from Ontario
Quality product, easy to instalment with the video instructions. Water warm up fast and easy to use.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com
Customer Rating
4
So great!
on December 10, 2019
Posted by: rrpj
from Alberta, Canada
So great! Good quality! Excellent customer service! Best choice we made was choosing this brand. Works perfectly.
I would recommend this to a friend!
Written by a customer while visiting biobidet.com