Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Adam808
from Calgary, AB
Verified Purchase:Yes
Fast, can handle numerous programs at the same time. I like the ability to swipe between desktops.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ANOOR
Verified Purchase:Yes
This was bought as a to my cousin. He really likes it. I also did a test use and keyboard and speed was great. I have an older Ideapad and will look at replacing with a T490s when yhe comes.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JC x
Verified Purchase:Yes
Solid laptop does exactly what I wanted. Quick online delivery.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sa12
Verified Purchase:Yes
Its price-quality tradeoff is at a good point so makes it a good purchase.
Written by a customer while visiting lenovo.com
Posted by: David122
from Edmonton, AB
Verified Purchase:Yes
Great computer - quality components and build, responsive. Love the touchscreen. My wife bought a less expensive Lenovo recently and it's been junk, so spending more gets you better quality
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: udo s
from Kingston, ON
Verified Purchase:Yes
Disappointing product quality, the screen has faulty pixels, the keyboard keys are hit and miss in terms of whether they letter you pressed is actually displayed, not sure whether it's a fault issue or the keyboard is of low quality.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 18, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, for pixel concerns, please access these links https://support.lenovo.com/us/en/solutions/ht004254 https://support.lenovo.com/us/en/solutions/ht035306.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, for pixel concerns, please access these links https://support.lenovo.com/us/en/solutions/ht004254 https://support.lenovo.com/us/en/solutions/ht035306.
Additionally, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: MikeChewie
Verified Purchase:Yes
The laptop itself is fantastic. Shipping was a nightmare - it took more than 25 days from order placement until order received. An online chat after 15 days and a phone call after 20 days and I was not provided anything more than "call us back in 3 business days for an update".
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Roxane
Verified Purchase:Yes
Replaced a 5-yo ThinkPad with this one and I'm loving it so far. Nice and peppy. No complaints.
Written by a customer while visiting lenovo.com