Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Anonymous
Verified Purchase:Yes
Great laptop. Boots fast, easy to setup and configure. Nice crisp display.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 28, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Reasonable laptop with minor irritating flaws
on October 31, 2020
Posted by: 24HourUser
Verified Purchase:Yes
A reasonable laptop with some minor irritating flaws. Although there is a backlit keyboard it has no auto-on (touch keyboard or mouse) or auto-off setting. Also the Ctrl & Fn keys are reversed from other manufacturer convention (although BIOS has setting to swap functionality the keys remain mislabelled and mis-sized)
When the display is angled back it has a tendency to just fall back flat with laptop movement (hinges are not sufficiently tensioned imo)
It would be nice to have the track pad & mouse buttons turned 180 degrees so the physical mouse buttons could be easily used when using track pad.
When the display is angled back it has a tendency to just fall back flat with laptop movement (hinges are not sufficiently tensioned imo)
It would be nice to have the track pad & mouse buttons turned 180 degrees so the physical mouse buttons could be easily used when using track pad.
The non-auto backlighting was the most aggravating... Fortunately downloading & configuring two utilities from the internet helped to resolve... However, Lenovo should just include this functionality out of the box.
Other than that, laptop runs well, love the built-in electronic privacy screen mode, decent battery life.
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Toronto
Verified Purchase:Yes
I like this laptop, its thin and light. The only weakness to me is the hard drive is SSD256 and cannot be extended. That's the only reason brought my concern to return it.
Written by a customer while visiting lenovo.com
Posted by: Haro
from Vancouver BC
Verified Purchase:Yes
Lenovo Canada service very fast .
My thinkpadT490s is delicate 14“ thin and light.
My thinkpadT490s is delicate 14“ thin and light.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, November 5, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Motaz
from Milton, ON
Verified Purchase:Yes
High performance product, totally satisfied with it.
Response from lenovo.comBy Adrian1_Lenovo, Adrian1_Lenovo, November 25, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Very Respectfully,
Written by a customer while visiting lenovo.com
Posted by: Colette
Verified Purchase:Yes
So glad to have my new Lenovo. This is my 4th Lenovo: I love the product nd the service is good too. Great combination.
Written by a customer while visiting lenovo.com
Posted by: Centaurus
Verified Purchase:Yes
My only complaint is that it is a little heavy. Otherwise totally amazing. Get the one with the better screen.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 10, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JennN
from Toronto
Verified Purchase:Yes
Best computer and service every received. From the moment agent connected with me till I got the laptop. Very happy and impressed.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com