Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Anonymous Reviewer
Verified Purchase:Yes
Came in broken. Process to exchange was too difficult so had to return.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Not lenovo
from Toronto
Verified Purchase:Yes
Overheats too easily. Cant figure it out. Not a good experience
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 16, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, for overheating, we recommend making sure that your device is kept clean as well as ensuring that it is kept in the right place so that airflow is not restricted.
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Additionally, please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Tom N
Verified Purchase:Yes
Great lightweight computer with awesome battery life.
Written by a customer while visiting lenovo.com
Posted by: Al Ozoral
Verified Purchase:Yes
I am not happy at all, I simply use MS office programs keeps freezing
No, I would not recommend this to a friend.
Response from lenovo.comBy Kandyss_Lenovo, Customer Care, March 3, 2021
Welcome to our Ratings and Review section! Lenovo appreciates all feedback whether it's good or bad. We want to make sure all customers have a superb experience! Customers help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Please utilize the following steps:
1. Open Word in Safe Mode.
2. Disable add-ins in Word.
3. Fix MS Word Not Responding in Task Manager.
4. Try MS Office Application Recovery.
5. Repair Office Installation.
6. Uninstall and Reinstall Microsoft Word.
Kind Regards,
Kandyss_Lenovo
Please utilize the following steps:
1. Open Word in Safe Mode.
2. Disable add-ins in Word.
3. Fix MS Word Not Responding in Task Manager.
4. Try MS Office Application Recovery.
5. Repair Office Installation.
6. Uninstall and Reinstall Microsoft Word.
Kind Regards,
Kandyss_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Leanne G
from Okotoks AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] They only trouble I had was adding additional monitors. Took a bit of research to figure out I needed to download the display manager.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Walter Smith
Verified Purchase:Yes
This is am awesome product !
The best I have ever used in my life ! I am recommending this product to everyone I speak with regarding this fine product I recently purchased.
The best I have ever used in my life ! I am recommending this product to everyone I speak with regarding this fine product I recently purchased.
Written by a customer while visiting lenovo.com
Posted by: John A
from Ajax, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was initially hesitant to get this laptop but now, no regrets. I enjoy the keyboard and the response time. The visuals are great and I just wish I had purchase one earlier. Lesson learn, will definitely stay in the Lenovo family moving forward.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Don S
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordering processes easy. Setting up the T490s on arrival was quick and easy
T490s fast to boot up
T490s fast to boot up
Written by a customer while visiting lenovo.com