Customer reviews from lenovo.com
Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Average customer rating
4.3
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
66
4 Stars
23
3 Stars
7
2 Stars
3
1 Star
7
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Lenovo - ThinkPad T490s 14" Laptop - Intel Core i5 - 16GB Memory - 512GB Solid State Drive - Black
Posted by: Kyle B
from Saskatchewan
Verified Purchase:Yes
Vents on the right heats up mouse hand. Computer in general can heat up quicker than expected. Thinner and lighter than expected. Beautiful keyboard, backlight can use some work as the top line is a bit bright at night compared to the rest of the pad.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Martin M
from Toronto, ON
Verified Purchase:Yes
So far so good. Lightening fast and super responsive. Beautiful and comfortable keyboard. Light as a feather. I wish the camera was a *little* better, the screen seems a bit dimmer than I expected, and the speakers are nothing special. But these points are small compared to the superior quality of the overall unit, and it feels really solid and durable. I could have paid more and had better on these components, which in the end are not as important to me in the long run. My previous laptop (Toshiba) lasted me for nearly 13 years so making the change to a new computer was a massive shift. I'm absolutely delighted so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Neil H
from Montreal
Verified Purchase:Yes
The laptop is light and very portable, with some wonderful add-ons like a fingerprint reader and a hefty number of ports that makes it easily connected to devices.
My only concern and why I took off 1 star, is that the Lenovo update center didn't automatically update the laptop, and there were many firmware issues upon initial setup.
- when connecting the power plug
- when entering sleep mode etc.
- when connecting the power plug
- when entering sleep mode etc.
Make sure to go to the lenovo software and update, you will have to check a few times before they are all completed, including a majore firmware update.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: SeaRain
Verified Purchase:Yes
My 5th sequential Lenovo. Just as solid as the last four.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 12, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
First impressions not great due to hardware issues
on February 13, 2021
Posted by: TarasP
from Toronto, ON
Verified Purchase:Yes
Laptop started freezing under light load 1 week after I started using it. Only hard reset would work. Then it froze during a windows update, and became impossible to recover. Sent in under warranty. Whole reason I bought Lenovo was that I expected quality control to be a little better, but now I am out of a computer for an indeterminate length of time. Took one week just to get the RMA box.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 15, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience as we look to provide our customers with a positive experience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
4
Light weight for travel and small for easy sitting
on February 13, 2021
Posted by: Hai Ta
Verified Purchase:Yes
Light weight for travel and small for easy sitting anywhere
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ashar
Verified Purchase:Yes
Powerful machine and lightweight. I am very satisfied with the purchase and price
Written by a customer while visiting lenovo.com
Posted by: Troy d
from Yyc
Verified Purchase:Yes
Pc has exceeded expectations! Have a T480 for work. It has been rough, tough and reliable. So far this is the next level for speed and usage..
Written by a customer while visiting lenovo.com