Customer reviews from jbl.com
JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue
Average customer rating
2.5
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
20
4 Stars
14
3 Stars
8
2 Stars
29
1 Star
39
35%of customers recommend this product.
(
33 out of
95)
Customer Reviews for JBL - TUNE 220TWS True Wireless In-Ear Headphones - Blue
Customer Rating
4
Comfortable than Airpods 2
on February 25, 2020
Posted by: jaseem_jb
from DOHA, QATAR
I sold my apple Airpods 2 and bought this, its not hurting like apple Airpods even if use continues 2 hours.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
2
Not satisifed
on March 11, 2020
Posted by: aydogan70
from TR
Hi,
I have bought these pair of ear buds but definitely not satisfied due to the charging issues with the box and the pair of buds. I will send them back.
I have bought these pair of ear buds but definitely not satisfied due to the charging issues with the box and the pair of buds. I will send them back.
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, March 11, 2020
We appreciate the feedback you've provided to us. We understand that our JBL T220TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
2
Regret My Purchase
on March 22, 2020
Posted by: PrettiLilKilla
from Milwaukee, Wi
I bought these a week ago and regret every moment of it. I have extremely mall ears and these are so painful to wear. The material for the IN EAR area is hard and hurts so freaking bad. The battery life is trash even with the charging case.
No, I would not recommend this to a friend.
Response from jbl.comBy Chastine at Customer Support, Customer Support, March 22, 2020
This isn't the experience we wanted our Customers to have with our JBL Tune 220TWS. We'd like to work with you directly to check some settings with your headphones. We're here to help. Please reach out to our Customer Support.
Written by a customer while visiting jbl.com
Customer Rating
2
Not satisfied-returned item
on April 9, 2020
Posted by: Laylay
from Cleveland
They were bulky and didn’t fit ear fully. JBL are better with speakers than in-ear headphones. Still love the company though!
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, April 11, 2020
We’re sorry that your experience did not match your expectations. We're always looking for ways to improve. We'll share your feedback to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Great disapointment . . .
on April 24, 2020
Posted by: StraTURK
from İSTANBUL
Doesnt conect to ıpod.Dont use back up buttons while it conect to youtube,stuff isnt soft in ear,really screwed . . .
No, I would not recommend this to a friend.
Response from jbl.comBy Mario at Customer Service, Customer Support, April 25, 2020
We appreciate the feedback you've provided to us. We understand that our JBL Tune 220 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Written by a customer while visiting jbl.com
Customer Rating
3
Good sound, not universal fit
on April 28, 2020
Posted by: Not James
from CT
Unfortunately they did not fit my ears. They fell out numerous times over a few minute period. I almost lost them several times and didn’t even know it because I did not feel them fall out.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, May 1, 2020
Thanks for posting a review. We're always looking for ways to improve. We'll share your feedback about our JBL Tune 220 TWS to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
Sound quality poor
on April 28, 2020
Posted by: Kcohen
from Lakewood, NJ
Gave them away because sound quality wasn't so great.
No, I would not recommend this to a friend.
Response from jbl.comBy Kris, at JBL Customer Support, May 1, 2020
We’re sorry that your experience did not match your expectations. We're always looking for ways to improve. We'll share your feedback about our JBL Tune 220 TWS to the appropriate department.
Written by a customer while visiting jbl.com
Customer Rating
2
on April 29, 2020
Posted by: Erod323
from Tempe az
Got these a week ago and I can't wear them riding a bike ? Gets all choppy like it's not connecting ? Any way to fix this?
Response from jbl.comBy Chastine at Customer Support, Chastine at Customer Support, April 29, 2020
There are factors we need to consider with the Bluetooth range of our products. Check out these tips and recommendations.
How to avoid Bluetooth interference/interruptions:
1. ) Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and source device (Smartphone/tablet/PC, etc).
2.) Be aware of obstacles in front of your devices.
3.) Try to shutdown products that have Bluetooth, but not are not being used. They are often the reason for interference even though they are not being used.
4.) Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
5.) Bluetooth signals cannot travel through water, which includes the human body.
6.) Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
How to avoid Bluetooth interference/interruptions:
1. ) Always have a clear line of sight between your Bluetooth device (speaker, headphones, etc.) and source device (Smartphone/tablet/PC, etc).
2.) Be aware of obstacles in front of your devices.
3.) Try to shutdown products that have Bluetooth, but not are not being used. They are often the reason for interference even though they are not being used.
4.) Be aware of walls around you. Concrete and brick walls will often interrupt the signal, as it cannot pass through such thick walls.
5.) Bluetooth signals cannot travel through water, which includes the human body.
6.) Open spaces such as parks can cause issues for your devices, as open air is "bad" for any Bluetooth signal if it cannot reflect from objects around you.
Written by a customer while visiting jbl.com