Customer Reviews for Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Customer Rating
1
stuck on 70 degrees does not respond to remote
on July 4, 2019
Posted by: steve 57
from PENNSLYVANIA
i bought this air conditioner 2 years a go it started giving me problem after about 2 months later i live in PA. i covered it for the winter. i uncovered it June of this year it ran good for around 3 weeks now its stuck on 70 degrees again
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 10, 2019
Hello Steve 57. Thank you for your quick feedback. Your air conditioner is covered by a 2nd-5th year warranty on the sealed system. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
[This review was collected as part of a promotion.] This is my 3rd purchase of this air conditioner in the past 10 years. The first and second are still going strong after nearly 10 years at my children’s mothers home. This third one is in my new home and does great! Buying online can be risky tho, as the one I bought a few months ago came damaged beyond use, and the warranted replacement came in better condition, but was also smashed (broken plastic) on the front corner. I didn’t complain, as it was much better than the last, but still pretty disappointed as a brand new appliance. Overall, it works great tho! I like my Frigidaire air conditioners.
[This review was collected as part of a promotion.] I bought this unit about 2 months ago. Works as expected but is very noisy. Fan has to be on low to be able to carry out a conversation.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , July 3, 2019
Hi, Cosamayor! We really appreciate you sharing your feedback with us, and we are glad to hear that your air conditioner is performing as designed. We understand that some sounds coming from your air conditioner can be clamorous. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations.
Should you experience any unsual sounds or need any immediate assistance, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
[This review was collected as part of a promotion.] I received this AC during the winter months through the local electric company energy audit. They replaced my old AC with this new Energy Saver model. I like the way its been working. The only negative is the Economy mode that cycles it on and off. It allows the temperature to rise more than what I would expect it to do before during back on and recool the area. Bottom line: haven't used it much since receiving it and time will tell how long it will last MTBF.
[This review was collected as part of a promotion.] Purchased this unit for our sunroom (replacing a swamp cooler). This unit is much sleeker, quieter and more efficient. We are really enjoying it.