Customer reviews from frigidaire.com
Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
517
4 Stars
158
3 Stars
25
2 Stars
5
1 Star
34
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Customer Rating
1
DO NOT BUY
on July 3, 2018
Posted by: RANMAN
from MOODY, ALABAMA
I BOUGHT YHIS UNIT A YEAR AGO AND NOW NONE OF THE BUTTONS ON THE FRONT WILL REPOND.I HAVE MISPLACED THE REMOTE.IT LOOKS LIKE UNLESS I FINE OR BUY A NEW REMOTE I AM STUCK WITH WHAT EVER SETTING IT HAS. I HAVE TO UNPLUG IT TO TURN IT OFF.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, July 5, 2018
I'm terribly sorry to hear about the buttons on your A/C, RANMAN. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Doesn't work
on July 4, 2018
Posted by: Dgasp
I have another Frigidaire AC in our bedroom that works great so we got a bigger version for downstairs. After getting it set up it didn't get cold. It blew out cool air but not cold. We returned it and got another one thinking the first was a dud.. nope. Second one out of the box doesn't work. No matter what setting or temperature it was on it didn't get any colder.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 9, 2018
Hi Dgasp. Thank you for taking the time to provide feedback on your purchase. We deeply regret the experience you have endured during this time, with both air conditioners. If needed, please contact our customer service team by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Window ac 12000 btu
on September 11, 2018
Posted by: Larry07
from Sycamore il
[This review was collected as part of a promotion.] Cools room well but sometimes turns on and immediately shuts down. Great cooling when I first turn on
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 12, 2018
Hi Larry. Thank you for your quick comments. You may notice the fan turns on to take a sample of the current room temperature, and then turns off if needed. Should you have any concerns that the air conditioner is not performing properly or questions in general please give us a call. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome
on October 4, 2018
Posted by: Lou734
from Westport MA
[This review was collected as part of a promotion.] Nice air conditioning. Keep me cool. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cools great
on October 8, 2018
Posted by: Iggybop
from Marysville, PA
[This review was collected as part of a promotion.] Everything works great, the only issue I have with it is the thermostat, I have it set at 72 and come home from work and it’s 80 degrees inside and the unit is not running! I have pets and the thermostat concerns me!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
stuck on 70 degrees does not respond to remote
on July 4, 2019
Posted by: steve 57
from PENNSLYVANIA
i bought this air conditioner 2 years a go it started giving me problem after about 2 months later i live in PA. i covered it for the winter. i uncovered it June of this year it ran good for around 3 weeks now its stuck on 70 degrees again
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 10, 2019
Hello Steve 57. Thank you for your quick feedback. Your air conditioner is covered by a 2nd-5th year warranty on the sealed system. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Sound
on August 5, 2019
Posted by: Nikki2777
[This review was collected as part of a promotion.] Power of unit and eco modes are good. Unit runs loud.
Written by a customer while visiting frigidaire.com
Customer Rating
3
It has great , features, just too loud
on August 7, 2019
Posted by: Cleverbetty
[This review was collected as part of a promotion.] I had a window air conditioner before in the same brand for 3 yrs and very happy with it , so since July I needed two bigger units and decided to buy the same brand , however I’m disappointed because they are extremely loud , and cools nicely for the first couple weeks and not not as good so I will be calling as I have insurance on both.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, August 9, 2019
Hi, Cleverbetty!
We are sorry to hear of your experience! In researching, we were able to offer a resolution for you when you contacted us by phone. If you have any further concerns, please feel free to call us back at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We are sorry to hear of your experience! In researching, we were able to offer a resolution for you when you contacted us by phone. If you have any further concerns, please feel free to call us back at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com