Customer reviews from frigidaire.com
Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Average customer rating
4.5
(740 Reviews)
Rating breakdown 740 reviews
5 Stars
518
4 Stars
158
3 Stars
25
2 Stars
5
1 Star
34
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Customer Rating
3
Giving it a second chance
on September 22, 2016
Posted by: Mmvalley15
from New York, NY, United States
[This review was collected as part of a promotion.] Bought my AC back in May and didnt really use it till August because I was away. August was an intense hot month however, I dont understand how on the hottest day of the year, the touch sensor when crazy. It was changing modes non stop.
The next day I called customer service and they explain that I should return it to the store and they would allow me to take another. After a month of trying to order a new one I finally installed it. So far its been great but I havent really used it much. Tim will tell.
The next day I called customer service and they explain that I should return it to the store and they would allow me to take another. After a month of trying to order a new one I finally installed it. So far its been great but I havent really used it much. Tim will tell.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer, Online Outreach Specialist, September 29, 2016
Hello Mmvalley15, thank you for sharing your experience with us. We certainly apologize that your previous air conditioner did not work properly. We hope that you are able to enjoy your new a/c for many years! Thank you, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid reliable cooling
on September 22, 2016
Posted by: jk10023
from New York, NY, United States
[This review was collected as part of a promotion.] I bought this as a replacement for a "quiet" AC with less BTUs. My apartment in only 400 sq ft, so this may have been overkill, but it really keeps my apartment cool.
It is not a quiet AC, but no window units are. I'm satisfied!
It is not a quiet AC, but no window units are. I'm satisfied!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super cool!
on September 23, 2016
Posted by: dickiehartny
from New York, NY, United States
[This review was collected as part of a promotion.] I've struggled for years to find an air conditioner that would cool my NYC 6th floor walkup in the summer. All the hot air in the building seems to rise and trap itself in my apartment, especially in my bedroom, where I sleep in a loft bed literally inches away from the scorching roof of my building. Not only does my new Frigidaire 12,000 btu air conditioner keep me in cool comfort all summer long, but it is powerful enough to cool my entire apartment.
Thank you, Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
on September 25, 2016
Posted by: Kay7
from Oklahoma City, Ok.
[This review was collected as part of a promotion.] It's running a lot and not cooling well. I am not happy with this air conditioner.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 7, 2016
Oh no Kay7, I can only imagine how frustrating this has been for you! Is your air conditioner in cool, econ or fan only mode? Have you activated the remote sensing option? Please be on the lookout for an email from me with more information. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 30, 2016
Posted by: ehbk
from Long Island NY
[This review was collected as part of a promotion.] I bought this in August, the first new air conditioner in many years. It is easy to use, relatively quiet and energy efficient.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty decent
on October 6, 2016
Posted by: Leart
from New York, NY, United States
[This review was collected as part of a promotion.] Had the AC for about 6 months now. Works great and cools well. Love the air temperature display on the remote control. Would buy again.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, October 13, 2016
Thank you for being a loyal consumer, Leart! My favorite feature is the Energy Star which allows me to save money while cooling my home. Please feel free to contact us via this forum should you have additional questions. Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
3
Thermostat seems off
on October 14, 2016
Posted by: EFMM
from New York, NY, United States
[This review was collected as part of a promotion.] Bought this to replace an old window unit, but I think the thermostat/temperature sensing apparatus is off slightly. When we set it to "auto cool" to save energy it almost never cycles on. Frustrating since we'd prefer to use it in this way vs. have it on all the time. Not a terrible unit but would prefer to have bought something else.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Social Media, October 18, 2016
EFMM, thank you for taking the time to share your experience with us. In energy saver (econ) mode the fan should come on for 20 seconds at 10 minute intervals (“tasting” the air) until the room temperature is above the set temperature, at which time the compressor turns back on. Is this happening? If your air conditioner remote has the sensing feature, please make sure that there are no obstructions between the remote and the air conditioner, and make sure the remote is placed within 20 feet and 120 degrees radius of the front of the air conditioner. If you have further questions, then please do not hesitate to reconnect with us directly. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very energy efficient
on October 14, 2016
Posted by: The Nonny
from Tonawanda, NY, United States
[This review was collected as part of a promotion.] I bought this in July, because my old one stopped working. This one is so much better at cooling the areas I needed it to.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com