Customer reviews from frigidaire.com
Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
517
4 Stars
158
3 Stars
25
2 Stars
5
1 Star
34
92%of customers recommend this product.
(
343 out of
372)
Customer Reviews for Frigidaire - Energy Star 550 sq ft Window-Mounted Compact Air Conditioner - White
Customer Rating
5
Nice and cool!
on September 17, 2018
Posted by: Chen Skeeter
from Rhinebeck NY
[This review was collected as part of a promotion.] Awesome ac, does an great job of keeping my living room and kitchen cool.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far very happy
on September 24, 2018
Posted by: Koffeebean
from Ventura California
[This review was collected as part of a promotion.] It’s been about 4 months now and all is well. Everyone comments on how great the water tastes. Ice is great. Too.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome AC
on October 1, 2018
Posted by: Milo09
from Cypress, Texas
[This review was collected as part of a promotion.] I bought this unit and we are so impressed with all the features.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
very good cooling
on July 7, 2019
Posted by: snoop19
from adams, ma.
[This review was collected as part of a promotion.] I bought this 2 months ago and just started using it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Arrived and was not cooling at all
on September 7, 2019
Posted by: asorol
This is cheap made. Why is it all made from plastic and foam.
Response from frigidaire.comBy Online Outreach Specialist, September 10, 2019
Hey, asorol! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need additional assistance, please reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. Kindly, Courtney
Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
Should you need additional assistance, please reconnect with us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good but could definitely be colder
on November 5, 2019
Posted by: Lucki38
[This review was collected as part of a promotion.] It’s doing ok but filter needs cleaning too often.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Disappointing
on July 14, 2020
Posted by: dewbie
[This review was collected as part of a promotion.] Purchased a month ago, its so loud you cannot hear your self think, let alone anyone talking to you. You will get cool, as long as you are standing or sitting exactlyl in front of the unit. i purchased the same BTU as last unit expecting it to cool like that one. Not the case, it will cool a 10x10 room as long as you close the door. otherwise good luck. not worth the money.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 28, 2020
Hello, dewbie!
Thank you for your feedback. I am very sorry to hear about the air conditioner not cooling properly. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that will assist with the air conditioner cooling:
-The unit will struggle to maintain temperatures if new air is constantly entering the room. Close all openings (windows, doors, side curtains on the unit, and window framing the unit sits into) in the room where the unit is located.
-Ensure nothing is blocking or impeding air flow at the entire front or entire back of the unit. All louvers on sides must also not be covered or blocked. Impeding the air flow will cause the unit to struggle to maintain temperature.
If you need further assistance with the air conditioner, please do not hesitate to contact us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. I am very sorry to hear about the air conditioner not cooling properly. This is the type of feedback that our product team uses to directly influence product development. Here are some tips that will assist with the air conditioner cooling:
-The unit will struggle to maintain temperatures if new air is constantly entering the room. Close all openings (windows, doors, side curtains on the unit, and window framing the unit sits into) in the room where the unit is located.
-Ensure nothing is blocking or impeding air flow at the entire front or entire back of the unit. All louvers on sides must also not be covered or blocked. Impeding the air flow will cause the unit to struggle to maintain temperature.
If you need further assistance with the air conditioner, please do not hesitate to contact us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
I'll never buy from this company again
on August 14, 2020
Posted by: Angry00
This worthless ac power cord blew out and this company won't give me a replacement
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 1, 2020
Hi, Valued Consumer!
Thank you for reaching out to us. We are sorry to hear of your issue with power cord. We have sent you an email in regard to your concerns. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for reaching out to us. We are sorry to hear of your issue with power cord. We have sent you an email in regard to your concerns. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com