Customer reviews from whirlpool.com
Whirlpool - 4.2 Cu. Ft. High Efficiency Top Load Washer with 360 Wash Agitator - White
Average customer rating
4.3
(637 Reviews)
Rating breakdown 637 reviews
5 Stars
385
4 Stars
139
3 Stars
67
2 Stars
7
1 Star
39
84%of customers recommend this product.
(
510 out of
610)
Customer Reviews for Whirlpool - 4.2 Cu. Ft. High Efficiency Top Load Washer with 360 Wash Agitator - White
Customer Rating
5
Like the removable agitator
on February 19, 2024
Posted by: GaryM
from Amarillo, Tx
[This review was collected as part of a promotion.] This was perfect for us as my wife washes her cloths without the agitator and I need it to get my work clothes clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Happy
on February 20, 2024
Posted by: Edna
from Michigan
[This review was collected as part of a promotion.] Loving my new Whirlpool washer (and dryer) after installing a couple of parts on my old washer (Whirlpool )it’s still both running great, but we still decided to get a new set anyway In which we donated our old set “Habitat for Humanity” I’m sure whoever get the set it will last another 5 to 10. Years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not last!
on September 1, 2024
Posted by: Notlad22
from Cleveland, Ohio
[This review was collected as part of a promotion.] I bought this washer almost 3 years ago exactly and it already has issues. The spin cycle sounds like a jet engine raking off. I’ve had it repaired and it still doesn’t work. It will cost me more in parts & service then an to buy a new one.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 586875.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible
on September 10, 2024
Posted by: Mackey
from Ocala, FL
[This review was collected as part of a promotion.] I absolutely hate this washer!!!! There’s nothing at all that I like. It’s got this water level feature that is a waste. The regular water level most times doesn’t even cover the items so I drain it out and use deep water then sometimes it’s not much deeper. It won’t keep filling when the lid is open so I can’t pretreat stains under flowing water. All this new stuff is a waste of energy and water.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 11, 2024
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #590807.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #590807.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
The basket Broke in less than 3 years.
on October 27, 2024
Posted by: Diana H
from Cleveland Ohio
This is really disappointing. I thought washing machines were supposed to last longer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 29, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Washer model/serial number, and reference Case # 614764.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com