Customer reviews from oklahomajoes.com
Char-Broil - Oklahoma Joe's Rider DLX Outdoor Pellet Grill - Black
Average customer rating
4.3
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
128
4 Stars
19
3 Stars
6
2 Stars
7
1 Star
20
84%of customers recommend this product.
(
145 out of
173)
Customer Reviews for Char-Broil - Oklahoma Joe's Rider DLX Outdoor Pellet Grill - Black
Customer Rating
1
Disappointed
on November 19, 2021
Posted by: Staci Schuler
from Walburg, Texas
Gender:Female
Level of expertise:Intermediate
Length of ownership:3 months
Our Rider DLX Pellet Grill started off great and we loved it ~ then it broke after 9 months, and we haven't been able to use it. Having trouble fixing it even though its under warranty. 6 months ago... I would have given it a glowing recommendation.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, November 22, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to enjoy using your pellet grill. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Junk
on November 25, 2021
Posted by: SnappleMan88
from Post Falls, Idaho
Level of expertise:Intermediate
Length of ownership:3 months
I bought this less than a year ago. I have had issues with the auger ever sense the first time of use. It jammed and had to disassemble the auger to clear it. I’ve tried all different kinds of pellets still jammed. I did figure out that I can’t have any weight on the auger. That means I would have to load it in the hopper a hand full at a time. Not really practical. So off to the dump this goes this weekend.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, November 29, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to enjoy using your pellet grill. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
1
Don’t Buy - Poor Quality
on December 8, 2021
Posted by: Rachel & Darryl
from Round Rock, Texas
Gender:Female
Length of ownership:6 months
The grill worked great in the beginning then it went completely down hill. I wish I never bought this grill! I typically don’t right negative reviews, but I don’t want other going through what I went through! Stay way buy something else.
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, December 10, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to enjoy using your pellet grill. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to best investigate and help.
Written by a customer while visiting oklahomajoes.com
Customer Rating
2
Honest review
on December 12, 2021
Posted by: Robsnothappy
from Benton Arkansas
Gender:Male
Length of ownership:3 months
At first this product seemed to be good but after 6 uses it started acting up. It showed an error 04 code and after contacting support they sent a new internal temp probe out. After installing it, I get the same code !!!!! This definitely wasn’t worth the investment !
No, I would not recommend this to a friend.
Response from oklahomajoes.comBy Dustin, SME, December 15, 2021
We're very sorry to hear this. We value you as an Oklahoma Joe's customer and want you to enjoy using your Pellet Grill. Please follow this link (bit.ly/2VQqS7p) or give us a call at 1-800-318-7744 and we will be able to further investigate and help.
Written by a customer while visiting oklahomajoes.com