One of the light functions flickered. Now barely turns on.
Response from bioliteenergy.comBy BioLite, CS, September 1, 2020
Hi Modesto, we're sorry to hear that your HeadLamp isn't functioning optimally! Please reach out to our support team here: https://www.bioliteenergy.com/pages/contact and we'll get this resolved for you immediately.
Written by a customer while visiting bioliteenergy.com
I'm giving this a 2 star - because I already own this light and it's awesome. Ordered this for my husband as a Christmas gift. However - I ordered the light on Dec 14th (and I didn't order Teal- I ordered red) and it still hasn't even shipped yet. Two emails to the company and zero response. Sooooooooooo - maybe I'll get my husbands headlamp in January? Who knows?
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, January 14, 2021
We know how frustrating it is to wait for an order and we're so sorry for the delay. If your order still hasn't been delivered, we'll reship or refund you in full. Please connect with our team here: https://www.bioliteenergy.com/pages/contact and we'll resolve this for you ASAP.
Written by a customer while visiting bioliteenergy.com
Customer Rating
3
Meh
on January 6, 2021
Posted by: poindexter
from Wabamun, Alberta
Length of ownership:6 months
I live off the grid in the country and have bought dozens of different headlamps. The switch is very difficult to use, especially with gloves. The coiled cord is annoying and tangles the left side of the lamp. There are too many "modes" - engineers need to get a new hobby. You can dim the modes, but the mode resets to full on after a day or so (why?).
No, I would not recommend this to a friend.
Written by a customer while visiting bioliteenergy.com
I have owned quite a few headlamps and this one is by far the finest. The others cost far less, but most or all of them were by brands of battery companies and they either came with no batteries or one set of alkaline non-rechargeable ones. So if you add the cost of rechargeable AAA batteries into the calculation you would be getting close, but this product would still cost you more - and it is well worth the perhaps 2X the cost!
The engineering and quality are superb. The beams are even with not a trace of optic variance in both the spot and wide modes. This is the brightest lamp I've ever owned (even though they make brighter), and with the dimming feature the battery need not be drained at the fastest rate if you only need a dimmer light. The ergonomics of putting the battery at the back really is much better. Not only is the weight back where it does not bother you, the thin light module does not shine off my glasses like the other lamps I've owned. My others compelled me to wear a baseball cap to remedy that problem! This may also be due to the great optics, perhaps the cheap ones have stray beams going sideways down to my glasses?
The single button operation is intuitive and the locking feature should be on every single button electric device. On my other headlamps I was compelled to place a small piece of paper between the battery end and contact to keep them from turning on in my pack. As long as I remember to lock this one with the 8 second press, I should be all set.
Even the adjustment design, with clips on both side of the head work like a charm.
I just hope the battery, which is not replaceable, lasts for enough charge cycles for me to feel it adds even more satisfaction to the value proposition! However, it already feels like a great investment after just the first use.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great headlamp
on June 1, 2021
Posted by: Nico174
from Belgium
Length of ownership:3 months
I really this lamp : really light, simple to use, bright enough, the adjustable brightness is great.
But I have two complains : - Micro-usb and not usb-c - the red light is too bright and not adjustable. While camping, my friends complained about the too bright red light and the headlamp doesn't allow to orient it directly to the ground.
Written by a customer while visiting bioliteenergy.com
Red light can’t be dimmed. Not easy to adjust headband
I would recommend this to a friend!
Response from bioliteenergy.comBy BioLite, CS, June 16, 2021
We appreciate the feedback and we're sorry to hear the red light is too bright. If you'd like help with the headband adjustments, feel free to reach out to our team here: https://www.bioliteenergy.com/pages/contact. We love and use our HeadLamp 330s frequently and we'd be happy to help!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
Great bit can leave you suddenly in the dark
on June 17, 2021
Posted by: Laura
from Lancaster PA
Length of ownership:1 year or longer
I've owned this headlamp for about 2 years and mostly use it in short increments like taking the dogs out, or for 20 mins during morning walks until the suns up. I've used it on longer night trail runs and a few short backpacking trips. The battery life is good but I wish there was some sort of vibration warning in the headband or tone alert when you had about 5-10 mins of battery left. I was left mid trail run (on a rocky section) suddenly in the dark. I had a backup lamp and could quickly stop on the trail so it wasn't an issue, but it could have been a different story.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com