Customer reviews from bioliteenergy.com
BioLite - HeadLamp 330 - Sunrise Yellow
Average customer rating
4.5
(409 Reviews)
Rating breakdown 409 reviews
5 Stars
311
4 Stars
52
3 Stars
18
2 Stars
14
1 Star
14
86%of customers recommend this product.
(
213 out of
248)
Customer Reviews for BioLite - HeadLamp 330 - Sunrise Yellow
Customer Rating
1
Doesn’t work after one use
on November 7, 2021
Posted by: Dave
from Pennsylvania
Length of ownership:1 month
Very disappointed. It worked once for a backpacking trip and I loved it. Very comfortable, very bright. But I just took it with me this weekend to another backpacking trip and it is completely non-functioning. It is 100% charged the lock is off according to the instructions and it just won’t turn on. I press the on button and the battery pack responds by showing me the battery level but the light
never turns on. So I was stuck up on a mountain with no headlamp for an entire weekend. I’ve owned many different headlamps by many different brands and I’ve never had this happen. I’ve lost any confidence I previously had in this brand of headlamp. Biolite, please fix this and I’ll update my review.
never turns on. So I was stuck up on a mountain with no headlamp for an entire weekend. I’ve owned many different headlamps by many different brands and I’ve never had this happen. I’ve lost any confidence I previously had in this brand of headlamp. Biolite, please fix this and I’ll update my review.
Response from bioliteenergy.comBy BioLite, CS, November 9, 2021
Dave! We're so sorry to hear this. We absolutely want to restore your faith in your BioLite headlamp, and want it to be a piece of gear that you trust anywhere -- especially while camping in the mountains for an entire weekend. Please reach out to our support team and we'll replace this with a fully-functional HeadLamp 330 right away.
Written by a customer while visiting bioliteenergy.com
Posted by: Bruce
Verified Purchase:Yes
I read that the buttons were tricky to use and it’s true. However, with a little practice it seems to work ok.
Written by a customer while visiting bioliteenergy.com
Posted by: Galchigirl
Length of ownership:1 month
Verified Purchase:Yes
Love the brightness but charge lasted only 1.5-2 nights at camping. Too bad
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, August 28, 2020
Hey there, we're so sorry to hear that you're unhappy with the HeadLamp! The 330 is designed to run for 3.5 hours on its highest setting and 40 hours on low. If you think there's an issue with your HeadLamp 330's battery life or runtime, please reach out to our support team here: https://www.bioliteenergy.com/pages/contact and we will gladly troubleshoot with you!
Written by a customer while visiting bioliteenergy.com
Posted by: April
from Ontario Canada
Length of ownership:1 month
Verified Purchase:Yes
I’ve have owned many headlamps in my life and this is absolutely the best yet. So many settings. Great for all my outdoor activities.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Posted by: Jim L
from Kootenay Lake BC
Length of ownership:1 month
Verified Purchase:Yes
Practical and thoughtfully designed, lightweight bright and easy to use.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
5
I keep buying these… perfect size and comfortable
on June 25, 2021
Posted by: Leah Neuhauser
from Chester County, Pennsylvania
Length of ownership:1 year or longer
Verified Purchase:Yes
Great little headlamp, I have 3 now because they’re just so useful. Lightweight too, I did have to have one replaced after getting cleaner in it, so I’m not sure how great they would be in the rain, but I love mine.
I would recommend this to a friend!
Written by a customer while visiting bioliteenergy.com
Customer Rating
4
bought for backpacking and realize I cannot use it
on July 22, 2021
Posted by: Alison
from Los Angeles, CA
Length of ownership:1 month
I did not realize it could ONLY be recharged by USB. I thought you could also use regular batteries, so this will have to stay someplace that has electricity. Carrying an extra pack to recharge will not be practical for my trip, and I will NEED lighting for 10 days.
Response from bioliteenergy.comBy BioLite, CS, July 26, 2021
Hey Alison, sorry this didn't work out for your trip. I'd encourage you to check out our Charge 20 PD; this battery bank is nearly as small as a pack of replacement batteries would be, and it should provide enough backup power for your needs. Give us a shout at support@bioliteenergy.com if you need any other tips!
Written by a customer while visiting bioliteenergy.com
Posted by: Just a guy
from California
Length of ownership:1 week
Verified Purchase:Yes
It does not work. I charged it fully but it will only flash red once. Would give it a zero if possible.
No, I would not recommend this to a friend.
Response from bioliteenergy.comBy BioLite, CS, July 30, 2020
Hi there, it sounds like your HeadLamp might be in 'Lock Mode'. To unlock, press and hold the power button for 8 seconds. If the HeadLamp still won't turn on, please reach out to our support team: https://www.bioliteenergy.com/pages/contact. We'll gladly help troubleshoot!
Written by a customer while visiting bioliteenergy.com