Customer reviews from ATT.com
LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Average customer rating
4.3
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
126
4 Stars
36
3 Stars
13
2 Stars
6
1 Star
13
85%of customers recommend this product.
(
139 out of
164)
Customer Reviews for LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Posted by: BacktothedrawingboardLG
from North dakota
Verified Purchase:Yes
Received this phone and it is big, bulky and heavy. I ordered online and it gave screen length but the weight is rediculous and is not thin. Phone worked for 24 hrs and then started to continuously power off and not restart for hours. I would love to send it back and find something different but of course stores are not open. I have been an LG fan forever starting with the G2 and I am so hating this device, not sure what LG was thinking with this one.
No, I would not recommend this to a friend.
By LGAnswers, July 16, 2020
Thank you for taking the time to review our product. We are sorry to hear that your phone does not meet your needs/expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Kali18319
from Michigan
Verified Purchase:Yes
I signed up thinking I was getting a deal but it was a whole bunch of BS... They dont give you a deal its a great phone but false advertisement
I would recommend this to a friend!
By LGAnswers, July 16, 2020
Thank you for taking the time to review our product. We are sorry to hear that your phone does not meet your needs/expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Milleonos
from Tyler Texas
Verified Purchase:Yes
I am I long time LG user and this phone was a BIG disappointment! Harder to use than typical LG phones and with a full 4g service it would not even load an email without timing out.
No, I would not recommend this to a friend.
By LGAnswers, October 25, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Shawn P
from Atlanta
Verified Purchase:Yes
Unit was delivered with out 2nd screen.
No, I would not recommend this to a friend.
By LGAnswers, October 25, 2020
The dual screen is sold separately. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Aaron ms
from Texas
Verified Purchase:Yes
Meh... Its nice.. Slower than my old phone... Its pretty frustrating.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Scuba steve 0523
Verified Purchase:Yes
Would give 5 stars but ... Bootloader can't be unlocked on this phone .... Meaning your stuck with lg version of Android 10 all the att bloatware your sim carrier locked phone is no more than a shell with no nut
By LGAnswers, July 16, 2020
Thank you for taking the time to review our product. We are sorry to hear that your phone does not meet your needs/expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Lala4Life
from Vallejo, Ca
Verified Purchase:Yes
I am disappointed that this isn't available as the dual screen. That's the only reason I got this phone and there is no option to add it.
I would recommend this to a friend!
By LGAnswers, July 15, 2020
Thank you for taking the time to review our product. We are sorry to hear that your unit does not meet your expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products as well as policies/procedures to improve the overall consumer experience. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Firstladiiee
from Florida
Verified Purchase:Yes
Thought it came with the dual screen
No, I would not recommend this to a friend.
By LGAnswers, April 22, 2021
We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Written by a customer while visiting ATT.com