We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
If I could give a 0-star rating, I would. This phone is GREAT! All except the charging port... I am on my 3rd warranty replacement after having this phone for only 9 months... That's only about 3 months of decent use until I get so frustrated I want to smash it to pieces. The charging part starts getting finicky, then it stops working altogether. I am careful with the cord, I don't use a case that gets in the way, and my phones last (usually). I have been a loyal LG customer for quite some time. I will not be going back to this phone again.
No, I would not recommend this to a friend.
By LGAnswers, April 8, 2021
We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette