Customer reviews from ATT.com
LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Average customer rating
4.3
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
126
4 Stars
36
3 Stars
13
2 Stars
6
1 Star
13
85%of customers recommend this product.
(
139 out of
164)
Customer Reviews for LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Posted by: Francisco GR
from Charlotte, NC
Verified Purchase:Yes
response is good, battery is good, camera is good. Frame is good, Sound is good. The only suggestion I have is the buttons in the home page should be set to default to help the new users to learn how to navigate.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
LG Beautiful
on March 22, 2020
Posted by: MsTavia
from North Carolina
Clear view, and Great accessibility.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Pjjt
Verified Purchase:Yes
Nice combination of size and capability at a great price. Cant wait to try the dual screen option
Written by a customer while visiting ATT.com
Posted by: Gyner
Verified Purchase:Yes
Great phone except for size being too big and heavy and transfer of contacts from previous phone. (It lost all my contacts when I synced but a Google search fixed it) I switched from a Samsung Galaxy 7 so this is a big upgrade. The brightness is too bright for me. I have it set on low brightness, blue screen, and dark mode. The sound is crazy too. I have to lower the volume settings because it's ear piercing. Otherwise, its a phone. It's a little behind the Samsung and iPhone in terms of specs, but the battery life is amazing as the previous two battery life stinks.
Written by a customer while visiting ATT.com
Customer Rating
3
Not yet happy
on July 7, 2020
Posted by: Colleens79
I purchased after doing much research on all LG phones. I have had LGs in past and have always been happy with them. I read almost all reviews and because ratings were high, I chose the V60 thin. I have had
this one for three weeks and the are my thoughts. The speaker phone issue regarding being muted is horrible. I use my phone a lot for work and is easier using on speaker phone. When I get muted without knowing it, huge inconvenience. The phone is huge. If you have big hands, good for you. Phone doesnt fit in a pocket comfortably. I have to reboot at least once every 3-5 or the phone freezes up on me or slows down.
Pro. Picture quality is amazing.
Will be playing with it some more but not worth the price at this point.
this one for three weeks and the are my thoughts. The speaker phone issue regarding being muted is horrible. I use my phone a lot for work and is easier using on speaker phone. When I get muted without knowing it, huge inconvenience. The phone is huge. If you have big hands, good for you. Phone doesnt fit in a pocket comfortably. I have to reboot at least once every 3-5 or the phone freezes up on me or slows down.
Pro. Picture quality is amazing.
Will be playing with it some more but not worth the price at this point.
No, I would not recommend this to a friend.
By LGAnswers, July 22, 2020
We are sorry to hear that your headset is not working properly. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Darpj
from Texas
Verified Purchase:Yes
First one was a lemon, and after 4 days, y'all replaced it with another apparent dud!!! Speaker keeps muting itself when in on a call. Soooo frustrating. I'm in a wheelchair and need to be hands free. Not with this phone obviously. And when I Google the issue, seems like many folks are having the same problem. Not happy!!!!!
No, I would not recommend this to a friend.
By LGAnswers, July 22, 2020
We are sorry to hear that your phone is not working properly. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting ATT.com
Posted by: Johny Prondz
Verified Purchase:Yes
Most underrated and most likely best phone of 2020!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: AZBorn
from Tucson Arizona
Verified Purchase:Yes
Overall I like this phone a lot.
The three annoying things for me are:
1. The fingerprint sensor is inaccurate and I have to constantly reprogram my fingerprints for it to recognize them.
2. Using voice to text there is a LONG delay between activation and when it's actually ready to receive input.
3. The Google Assistant button is a waste of hardware because it can't be reprogrammed to a different use. What's the use of a button when Google Assistant can be activated by voice?
I would recommend this to a friend!
Written by a customer while visiting ATT.com