Customer reviews from lg.com
LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Average customer rating
3.7
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
28
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
11
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Customer Rating
5
A feature-rich, under-appreciated flagship!
on November 18, 2020
Posted by: wac744
from Albuquerque, NM
Gender:Male
One of the most feature-rich, under appreciated Android flagships of 2020! The V60 packs all the features that you would expect in a flagship smartphone (SD 865, IP 68 water/dust resistance rating, fast usb-c charging, wireless charging, ability to record in 8K for video) AND it includes a 3.5 mm headphone jack! While it does not have the higher 90 Hz or 120 Hz refresh rate (it retains the industry stand 60Hz), the high-end processor and 8GB of RAM make for a smooth daily experience.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
I love it
on April 13, 2020
Posted by: Lizzyann
from Palmer Alaska
Gender:Female
[This review was collected as part of a promotion.] I wasn't aware of 18T giving out free phones And your service works wherever I travel
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
1
Speakerphone
on June 20, 2020
Posted by: MrCrawford
from Sisseton, SD
Gender:Male
I bought this phone a month ago and when im on speaker phone the person im talking to thinks ive hungup as they cannot hear me. I turn this feature off and they can hear me fine. My phone has also locked up w a pink fuzzy screen and i had to reset phone three times.
Design
5
Display
5
Camera
5
Battery Life
4
Performance
3
Quality
5
Response from lg.comBy ^DLI, LGE Social Media, September 21, 2020
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Our Mobile Communications Support will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great phone
on March 5, 2021
Posted by: Maner
from Los absentees
Gender:Male
I've had this phone for a bit of time I'm flax I bought phone I'd fire
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Phone
on February 16, 2022
Posted by: JohnG27
from Mitchell, SD
Gender:Male
I have owned 2 other LG phones and have been very pleased with each of them. This phone is no exception. I enjoy the features of my LG V60 Thin Q 5G phone, and battery life is the best of all of the phones that I have had. I purchased this because I wanted a 5G phone. Bottum line, this is an excellent phone, and I am very pleased with my purchase.
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
1
Shouldn't have been released to the public!
on April 30, 2020
Posted by: Truth of the V60
from Sc
Gender:Male
This is the worst phone I ever used period! I already sent one back for a second and it's failing too. Every 5 text messages I want to send, I have to reset the entire phone. You can't open a photo from gallery with the first phone, the second one has annoying glitches that only a hard reset fixes for a brief period of time. I'm resetting this paperweight of a phone every ten minutes DONT BUY THIS PEOPLE IT SHOULDN'T HAVE LEFT PRODUCTION PHASE!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 7, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Cheaply made, especially the dual screen
on January 26, 2021
Posted by: Steve81
from Detroit, Michigan
Gender:Male
I have had this phone less than a year and have had to have it replaced three times. Plastic pieces fall off, the hinge breaks routinely and it is very frustrating.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
THREE Replacements in 9 Months...
on April 5, 2021
Posted by: Barb2001
from Arkansas
Gender:Female
If I could give a 0-star rating, I would. This phone is GREAT! All except the charging port... I am on my 3rd warranty replacement after having this phone for only 9 months... That's only about 3 months of decent use until I get so frustrated I want to smash it to pieces. The charging part starts getting finicky, then it stops working altogether. I am careful with the cord, I don't use a case that gets in the way, and my phones last (usually). I have been a loyal LG customer for quite some time. I will not be going back to this phone again.
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
3
Battery Life
3
Performance
2
Quality
1
Response from lg.comBy ^DLI, LGE Social Media, April 9, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com