Customer reviews from lg.com
LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Average customer rating
3.7
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
28
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
11
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Customer Rating
1
Ugh
on November 20, 2020
Posted by: Throwaway111
from Salt Lake City, UT
Gender:Female
I absolutely hate this phone. Not user friendly at all, extremely frustrating. There are multiple phone, camera, messaging, etc apps on the device which are very confusing. My screenshots save to a different place than the pictures I take. I have to download multiple apps for my email accounts.
Apps like Snapchat, Facebook, Instagram, etc lag. And picture quality of uploads is just awful. Pics/videos are always slow, the sound is off, and they're grayish and pixelated.
Interface sucks, took me a month to fully figure out how swipe, tap, go back, etc. Even writing this review has been a pain. I still dont understand how to change settings on autocorrect, and the keyboard is a pain to type with.
I wish id never bought this phone. I havent even bothered using the dual screen because I dont want to deal with the inevitable frustration. Zero stars.
Apps like Snapchat, Facebook, Instagram, etc lag. And picture quality of uploads is just awful. Pics/videos are always slow, the sound is off, and they're grayish and pixelated.
Interface sucks, took me a month to fully figure out how swipe, tap, go back, etc. Even writing this review has been a pain. I still dont understand how to change settings on autocorrect, and the keyboard is a pain to type with.
I wish id never bought this phone. I havent even bothered using the dual screen because I dont want to deal with the inevitable frustration. Zero stars.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 23, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
A feature-rich, under-appreciated flagship!
on November 18, 2020
Posted by: wac744
from Albuquerque, NM
Gender:Male
One of the most feature-rich, under appreciated Android flagships of 2020! The V60 packs all the features that you would expect in a flagship smartphone (SD 865, IP 68 water/dust resistance rating, fast usb-c charging, wireless charging, ability to record in 8K for video) AND it includes a 3.5 mm headphone jack! While it does not have the higher 90 Hz or 120 Hz refresh rate (it retains the industry stand 60Hz), the high-end processor and 8GB of RAM make for a smooth daily experience.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
Most Underrated Flagship phone of 2020
on November 4, 2020
Posted by: LGV60isaBeast
Gender:Male
LG knocked it out of the park with the LGV60 thinQ 5G. I am a lifetime Android user and have always used Samsung devices for the most part. However, the price of the Galaxy S20's was just extremely expensive and not within my price range. So I decided to go with the V60 and it was the greatest decision I made. Everything about the phone is fantastic from the battery to the camera, dual-screen capability, etc. LG continuing to place the 3.5 mm jack in their phones is a huge bonus for me and is a big reason why I chose to buy this phone. The sound quality on absolutely fantastic and the phone speakers are probably the best speakers I have ever heard in a cell phone. My friend has a Galaxy S20 Ultra 5G and has had many problems with it and advised me to get the V60 saying it is way better than the S20 Ultra. I couldn't be happier with this device and hope it continues to work strongly for many years.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Very good phone, I have suggestions
on October 21, 2020
Posted by: Steelew
from Tigard oregon
[This review was collected as part of a promotion.] This is a very good phone. There are lots of features and very few drawbacks. This is more about suggestions for me.
1. Put the buttons on the right side, all of them
2. Change to hole punch selfie cam or in- display variant.
3. Add solar panel to front cover of dual screen case.
4. More themeing options, possibly an app to make more themes.
5. Add on option to hide navigation UI, to go fully swipe gesture navigation.
1. Put the buttons on the right side, all of them
2. Change to hole punch selfie cam or in- display variant.
3. Add solar panel to front cover of dual screen case.
4. More themeing options, possibly an app to make more themes.
5. Add on option to hide navigation UI, to go fully swipe gesture navigation.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent Fast Phone
on October 18, 2020
Posted by: T-Wied73
from Herrin, Illinois
Gender:Male
I love this phone! Granted, I've only had the phone just a few days but its fast, large screen, excellent video quality, and very light. My last phone only had a 3,000mAh battery and was way heavier than this thing. Get it, you won't be dissapointed.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
GOOGLE ASSISTANT ONLY
on October 17, 2020
Posted by: GMG1
from DANVILLE, IL
Bought about 6 months ago. This phone is easier than the galaxy S8. Screen is bigger than a Note 9. Don't have to worry about Bixby. Battery life is phenomenal.
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Good phone
on September 9, 2020
Posted by: Supabill36
from New Philadelphia ohio
Gender:Male
I bought this phone a few weeks ago and its a good phone over all but my only issue is I cant keep my Bluetooth devices hooked up
I would recommend this to a friend!
Quality
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
love the dual screens
on August 28, 2020
Posted by: eviesue
from denver
Gender:Female
I enjoy all the perks of this phone my only suggestion would be for the screen shot button - lower volume button-to be put on the lower part of the phone or on the the same side as the power button literally takes 2 hand to awkwardly take a screen shot
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting lg.com