Customer reviews from lg.com
LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Average customer rating
3.7
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
28
4 Stars
13
3 Stars
3
2 Stars
4
1 Star
11
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for LG - V60 ThinQ 5G Enabled - Classy Blue (AT&T)
Customer Rating
5
Great phone
on March 5, 2021
Posted by: Maner
from Los absentees
Gender:Male
I've had this phone for a bit of time I'm flax I bought phone I'd fire
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
5
LG V60 for the win!
on March 5, 2021
Posted by: theoriginal15
from Dover, Delaware
Gender:Male
SUMMARY: Overall, the LG V60 is for you if you want a smartphone that can take vibrant pictures, has a 5000maH beast of a battery, makes multitasking a breeze with the Dual Screen, and has a second year warranty promise! Best of all, it is priced just right.
CAMERA: Despite not having a telephoto lens like my V40, the V60 still manages to take decent distant pictures and excellent close-ups. It has a night mode for improved nighttime shots and it excels at daytime shots. It results in warmer pictures which I prefer due to them feeling more natural than the oversaturation of other brands. Also, it is capable of 8K video recording but you better have plenty of room on your microSD card for that!
BATTERY: The battery of the V60 can easily grant you 23 hours without worry of needing a charger. In standby, the battery is exceptional so worry not while the phone is in your pocket and the screen is off. With the Dual Screen attached, I still manage 16 hours or so. My daily use includes primarily Netflix, Hulu, YouTube, Spotify, Chrome and a few photos from the camera. Keep in mind, I'm operating on a 4G LTE network.
DISPLAY: The 6.8" screen is sharp and vibrant capable of 1080p and 60Hz refresh rates. The 10MP selfie camera doesn't take up much real estate on the front. I have no gripes when watching videos or searching the web. That Snapdragon 865 processor makes apps and pages load very fast!
HONORABLE MENTIONS: IP68 water resistant; microSD slot; headphone jack; recently updated to Android 11; Quad DAC; cheaper than the major competitors.
I would recommend this to a friend!
Design
5
Display
4
Camera
4
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
2
Great camera but will destroy your texts
on February 11, 2021
Posted by: DallasLouise
from Dallas, TX
Gender:Female
The default setting is to delete any texts after 200 msgs in a thread - if you use your phone for work that means anything that happened say 3 weeks ago gets deleted. I found this out by accident a month after I got the phone. Turned off that seriously unhelpful "default setting" and today found the phone had reset to seek and destroy. Now I know I have to check that setting EVERY DAY!
The 2nd screen works for very few things and you can't do something simple like have a google search on one screen and do another search on the other screen. Nope you have to open chrome or another browser on the other screen if you want to have 2 search results showing at the same time.
The hinge on the dual screen is weak, on one of our phones it broke within 2 months, it's now very shaky on the other phone. Not worth the money
The 2nd screen works for very few things and you can't do something simple like have a google search on one screen and do another search on the other screen. Nope you have to open chrome or another browser on the other screen if you want to have 2 search results showing at the same time.
The hinge on the dual screen is weak, on one of our phones it broke within 2 months, it's now very shaky on the other phone. Not worth the money
No, I would not recommend this to a friend.
Quality
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, February 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Love the phone
on January 31, 2021
Posted by: Whydoihavetohaveone
from Virginia
I recently upgraded from a V35, and I'm glad I did. Everything on the V60 is super fast. One feature that keeps me coming back to the LG Vseries is the quad dac and the headphone jack. The quad dac gives you a bunch of options to tune your sound to suit your taste, which is an audiophiles dream.
Most new phones have followed apple and included the notch at the top of the phone, and this phone did the same, with a twist. While the notch's only real purpose is to surround the front camera, you can change the size of it to where its just around the camera, or goes across the whole screen (like the V20s second screen).
The best feature about this phone is the battery. It takes forever to kill the battery. Its quick to charge; once you get down to 15%, its as if the phone taps into some kind of reserves and refuses to die. I am consistently on the phone and charge it once a day. With moderate use, you can go days without needing to charge.
The only downsides to the phone are the bloat ware, fingerprint scanner and google assistant button. The phone comes with a bunch of preloaded apps, some you can delete and some you can only disable. The fingerprint scanner isn't as responsive as it should be, and LG should have left it as a button on the back of the phone. Its slow to recognize the print, and sometimes doesnt recognize it at all after repeated attempts. Lastly, they dedicated a button to the google assistant, which was unnecessary. I suppose if you use it a lot then it comes in handy, but if you're like me and don't, then its useless.
Most new phones have followed apple and included the notch at the top of the phone, and this phone did the same, with a twist. While the notch's only real purpose is to surround the front camera, you can change the size of it to where its just around the camera, or goes across the whole screen (like the V20s second screen).
The best feature about this phone is the battery. It takes forever to kill the battery. Its quick to charge; once you get down to 15%, its as if the phone taps into some kind of reserves and refuses to die. I am consistently on the phone and charge it once a day. With moderate use, you can go days without needing to charge.
The only downsides to the phone are the bloat ware, fingerprint scanner and google assistant button. The phone comes with a bunch of preloaded apps, some you can delete and some you can only disable. The fingerprint scanner isn't as responsive as it should be, and LG should have left it as a button on the back of the phone. Its slow to recognize the print, and sometimes doesnt recognize it at all after repeated attempts. Lastly, they dedicated a button to the google assistant, which was unnecessary. I suppose if you use it a lot then it comes in handy, but if you're like me and don't, then its useless.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
1
Cheaply made, especially the dual screen
on January 26, 2021
Posted by: Steve81
from Detroit, Michigan
Gender:Male
I have had this phone less than a year and have had to have it replaced three times. Plastic pieces fall off, the hinge breaks routinely and it is very frustrating.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 7, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Great Camera
on January 2, 2021
Posted by: Ksts
from Clovis, CA
Gender:Female
I bought in this July,2020. For the most part the phones been great. There has been some glitches in the software after updates, like phone freezing up at the worst times. I had to get a new phone in August because of it. The camera is awesome. They downside, the phone is extremely heavy.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
5
Performance
4
Quality
5
Written by a customer while visiting lg.com
Customer Rating
4
Dual screen God/Pioneer
on December 31, 2020
Posted by: V60 5g
from Dallas, TX
Gender:Male
Love it high end everything ran great only reason it isn't getting perfect score is lack of availability of the dual screen case to the public few months after launch.
I would recommend this to a friend!
Design
3
Display
3
Camera
5
Battery Life
5
Performance
5
Quality
4
Written by a customer while visiting lg.com
Customer Rating
2
Audio is only good thing about it
on December 16, 2020
Posted by: Slenda
from British Columbia
Gender:Male
Have had it for 6 months now and can say that this phone is extremely rough around the edges and must not have been tested too well before release.
The camera is okay but God forbid you try to use digital zoom as everything will become blurry which is sad considering how long it's been available for smartphones. The lighting and colouring is extremely off in regular auto mode but filters do help to counter balance the issue. Manual focus under manual camera is just a dial to slowly move between close up and landscape with no real freedom to choose where to focus the camera for a photo.
The phone itself has various problems such as month old emergency alerts not turning off (app/phone issue), phone ringing cause there is an incoming call but nothing displays at all, not even in notification bar or missed calls, screen freezes and the phone has to be locked then unlocked in order to fix.
Audio: the use of the earpiece as a dual speaker makes some things sound incredibly off and should have been a feature able to turn off and on. But the built in DAC and amplifier really help this phone stand out as it makes whatever you listen to feel more alive with deeper bass and louder vocal options along with 3d sound.
The Google assistant button: the most reasonable explanation for it is LG got a pretty from Google to include the assistant button as it has little functionality especially when you can press a button on your headphones or just say "hey Google"; it's just a nuisance and constantly gets confused for volume button on the same side of the phone. Shoulda gone with Alexa. Should be able to assign the button to perform different actions but to do this one must purchase an app and manually repurpose it.
The fingerprint scanner: Simply put, awful. Coming from the v30 where the fingerprint scanner 100% worked even with a quick tap to having the sensor built into the screen where I need to fill all the saved fingerprint slots with the same finger and it still rarely works.
I loved using the context services to change bluetooth on and off, wifi, etc based on my location with the lg v30 but the v60 has google built into which brings into play a huge issue with the emerging lawsuits regarding Google's privacy violations and selling user information such as location data.
Dual screen: this is a doozy, the design is terrible as the usbc connection to use it is so flimsy and easy to break that it's worry some inserting or removing the phone. It doesn't work with most apps as they don't support it and using the game controls doesn't work with well, any exciting games. It has a huge line between the middle when watching videos or such with it and that definitely should have been though through more. It doesn't have it's own battery or offer the phone itself any real protection. If you dropped it face down you may end up with two broken screens instead of one as they both close together.
Basically put the phone is a mixed bag. There's nothing new or exciting about it and the interface is the same old one that the v30 had and possibly even the v20. Yes it has the ram and processing power to compete with the rest of the market but for the price there should be more exciting features than just the audio options.
No, I would not recommend this to a friend.
Quality
3
Value
2
Written by a customer while visiting lg.com