Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. Our Mobile Communications Support will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane
Thank you for taking the time to review our product. We are sorry to hear that your unit does not meet your expectations. Understandably this is frustrating. We are continuously working to improve the quality of our products as well as policies/procedures to improve the overall consumer experience. We apologize for any inconvenience this caused. ^Daphane
The back glass cracked. The was in the rugged case. The front is spotless. When took it out of the case to use with my dual screen, I discovered the cracks. Very disappointing. I waited 2 years to switch from my LG v30 (still intact and functioning)
This phone has started to freeze, to shut down itself, GPS navigation are failing me to get engaged in the lanes, and destinations are not accurates, it is letting me down even being new, I wish I had selected different kind of phone.
No, I would not recommend this to a friend.
By LGAnswers, July 16, 2020
We are sorry to hear that your phone does not meet your needs/expectations. Understandably this is frustrating. LG absolutely cares and we confidently stand behind our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We apologize for any inconvenience this caused. ^Daphane