Customer reviews from lenovo.com
Lenovo - Flex 5 13IML05 2-in-1 13.3" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Graphite Gray
Average customer rating
4.4 out of 5
4.4
(105 Reviews)
Open Ratings Snapshot
Rating breakdown 105 reviews
5 Stars
71
4 Stars
23
3 Stars
2
2 Stars
4
1 Star
5
92%of customers recommend this product. 
(
73 out of 79
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - Flex 5 13IML05 2-in-1 13.3" Touch-Screen Chromebook - Intel Celeron - 4GB Memory - 32GB eMMC Flash Memory - Graphite Gray
Customer Rating
4 out of 5
4
Great purchase for the price!
on September 28, 2021
Posted by: AMElli
from Waco, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had my Chromebook Flex 5 for a couple of weeks now and absolutely love it! This was my first Chromebook after years of laptops so I wasn't sure how it would compare. I already have a Google phone so syncing between my phone and Chromebook was seamless. I really like the size and weight. My only two complaints are that trying to find a stylus that works on this model is a pain. Also, the touchpad can feel a bit "sticky" at times (the mouse just doesn't track with your finger super smoothly). But for the price and what I need, I am very happy with this purchase.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great Chromebook
on September 30, 2021
Posted by: Christine 923
from Wilmington, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] This product gives so much bang for your buck! The touchscreen is responsive, keys easy to type on (not noisy), flex is awesome! This is a perfect Chromebook for my 9th grader!!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Speaker Suck.
on December 16, 2021
Posted by: JRLAMBERS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had Lenovos before and loved them. First Chromebook though. Only complaint is that the speakers REALLY suck, which stinks since it's 99% used for streaming.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great!
on December 22, 2021
Posted by: Kateee G
Verified Purchase:Yes
This chrome book is excellent. It was purchased as a gift and is perfect for browsing and streaming.
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
It's good just for school and browsing no games
on January 17, 2022
Posted by: Justaverage
from New York
[This review was collected as part of a promotion.] I am not pleased with the Google part of it. It jas play store yet it cannot play not one from it.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_LenovoCustomer ServiceJanuary 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.

Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love my Flex 5!
on February 11, 2022
Posted by: Doug Burney
from Poconos, PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Fast, super bright and works great as a tablet when needed! Awesome Chromebook!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Engineered to break
on February 15, 2022
Posted by: Repairbot
from Mckinney, TX
Recently I've had to fix a Lenovo Laptop. The problem absolutely blew me away, one of the double jointed hinges had seized up in the closed position making it impossible to remove even after removing the display and and bottom cover. In an attempt to make it look pretty, all of the screws were hidden and nearly unreachable, even after they were removed the plastic tic hinge casing was still stuck. I struggled with this piece of hardware for well over an hour on a problem that should've taken ten minutes and I still had to mangle some bits of the breakable plastic case in order to even get the hinge cover off. It turns out that the hinge bolts had gotten a little bit too tight causing the whole thing to get stuck causing extensive case damage and minor screen damage. This product cost the user $400 and it didn't even last a year.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Chromebook Flex 5 (13") - Graphite Grey
on March 13, 2022
Posted by: Debbie Jo
from Fort Wayne, Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] I just received my Chromebook Flex 5 (13") - Graphite Grey. The ordering process was easy and it only took a few days for it to arrive. I have not had a chance to even open it yet but have had decent experiences with all my other Lenovo laptops.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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