Customer reviews from frigidaire.com
Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless steel
Average customer rating
3.8
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
91
4 Stars
56
3 Stars
30
2 Stars
15
1 Star
21
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless steel
Customer Rating
3
Frigidaire Dishwasher Upgrade is Quieter
on May 3, 2023
Posted by: Ms Heart
[This review was collected as part of a promotion.] Our last Frigidaire dishwasher was nearly 20 years old. This new model is much quieter and I am pleased at how clean the dishes are, BUT the rack design is horrible. My 11" dinner plates do not fit well in the space designed in the bottom rack nor do the glasses on the uneven top rack fit as shown in the manual. If Frigidaire comes up with upgraded racks like my previous model, I would be more than happy to switch it out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 4, 2023
Hi, Ms. Heart. We appreciate your time in providing feedback. We are happy to hear that your dishwasher is operating properly. We acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
ADA Dishwasher
on April 23, 2023
Posted by: JackieDL
[This review was collected as part of a promotion.] This dishwasher cleans well, which of course is the intended function of a dishwasher. The settings are easy to operate for all types of dishes. My issue is with the racks. They are difficult to arrange the dishes into. I am working with it and I suppose I will get used to it with time, but as of right now, I am frustrated with the racks. Thank you for the opportunity to review my new dishwasher.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 24, 2023
Hi, Jackie. We appreciate you expressing such significant quality issues. We cherish all comments because they might inform the development of new goods. We also recognize that some functionalities fell short of your expectations in some cases. We appreciate your time as always. If you have other questions, feel free to get in touch with us at any time by phone at 800-374-4432 or by live chat at frigidaire.com, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Happy Thus Far
on April 7, 2023
Posted by: PHTF
[This review was collected as part of a promotion.] It is quiet and has a lot of functions our old dishwasher lacked. However, our old one allowed us to more dishes and more variety of dishes in a load.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Dishwasher
on April 5, 2023
Posted by: Miss Jay
[This review was collected as part of a promotion.] This dishwasher is terrible. After 2 months it makes loud noise and vibrate so much that it detached from the cabinet and had to be set again but it still makes loud noise especially when pumping out water. The repair man said nothing is wrong, It didn't do that before.
Worst dishwasher ever
Worst dishwasher ever
Response from frigidaire.comBy Christian , Online Outreach Specialist, April 6, 2023
Hi Janice!
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. A humming noise is normal and can be heard. when the wash pump starts and stops and the arms alternate. The drain pump is steady at first but fluctuates when all the water is pumped out. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. A humming noise is normal and can be heard. when the wash pump starts and stops and the arms alternate. The drain pump is steady at first but fluctuates when all the water is pumped out. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on April 2, 2023
Posted by: Terrysch
[This review was collected as part of a promotion.] Cleans dishes perfectly little tricky to fit wide handled utensils in basket
Written by a customer while visiting frigidaire.com
Customer Rating
3
on March 30, 2023
Posted by: weekend201
[This review was collected as part of a promotion.] Good morning, washer works well, controls are nice and easy to use.
The upper and lower racks are not designed well !!
Did the designers actually test with dishes and glasses??
Horrible design
The upper and lower racks are not designed well !!
Did the designers actually test with dishes and glasses??
Horrible design
Response from frigidaire.comBy Christi, Online Outreach Specialist, March 31, 2023
We appreciate the review, weekend201. It's good to hear that you've had a great experience with our appliance. Our team will evaluate your review to help in implementing future design improvements to our product lines. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Christi
Best Regards,
Christi
Written by a customer while visiting frigidaire.com
Customer Rating
4
ADA-Compliant Dishwasher
on March 27, 2023
Posted by: BennyKim
[This review was collected as part of a promotion.] I bought this Fridgedaire model for its AD-compliant size to fit my kitchen. Generally, it performs well and it was a great relief to get a new dishwasher installed again, after a long pandemic without one! The appearance is contemporary and attractive, and I have come to like the configuration of racks. My single complaint, however, is the noise of the machine, and I suspect this would be a significant issue for many folks. I don't run it at night or during a dinner party, because it rumbles so loudly. That is its downside.
Written by a customer while visiting frigidaire.com
Customer Rating
2
ADA dishwasher
on March 18, 2023
Posted by: EarLamy
[This review was collected as part of a promotion.] Not impressed built cheaply and small! Regret the purchase
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 20, 2023
Good day, Elizabeth!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com