Customer reviews from frigidaire.com
Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
83
4 Stars
54
3 Stars
29
2 Stars
15
1 Star
20
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Customer Rating
1
What happened?
on August 17, 2021
Posted by: Sunnybird
[This review was collected as part of a promotion.] I am 72 years old and Frigidaire has always been my (go to) whenever I have needed an appliance. I recently purchased a new Frigidaire dishwasher assuming I was purchasing another quality Frigidaire appliance. My question is: What has happened to the Frigidaire quality. I probably didn’t do diligence in choosing the dishwasher but I assumed that Frigidaire was my best choice. I must say this is the cheapest Frigidaire appliance I have ever owned. It is small, it is terrible to load and it doesn’t wash or dry dishes well at all. I know I bought it, I own it and I’m stuck with it but please review your standards for quality and go back to producing the quality appliances that I have always trusted. Thank you
Response from frigidaire.comBy Briana Jackson, Online Outreach Specialist , August 18, 2021
Hello, Sunnybird! Thank you for sharing your experience with us. We are sorry to hear that you are not pleased with the styles and features of your appliance. This is certainly not the experience we would want for you. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on July 31, 2021
Posted by: Carlec26
[This review was collected as part of a promotion.] Bought Frigidaire appliance suite. Happy with refrigerator and gas range but the dishwasher is a disappointment. Cannot find capacity specs but I estimate the new dishwasher holds 40% less than the old one (also Frigidaire). This can be ascribed to smaller internal dimensions but also an inordinate number of tines that make it impossible to load dishes in a logical or intuitive way.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Sorry we purchased it
on October 22, 2020
Posted by: Ellie80
I wish we would have fixed our old dishwasher instead. I didn't actually se it before we bought it. I only saw a printout of a picture of it. I hate the racks (top & bottom). The mugs I use for my tea do not come clean & I'm using the same dishwasher detergent (Finish Powerball Quantum) that I've always used & never had a problem with before. But since it isn't something I can get rid of very easily, I stuck with it.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, October 29, 2020
Hi, Ellie80. Thanks for your feedback. We are pleased to learn you made us part of your household. I feel awful to hear you are not getting the best cleaning performance from your dishwasher. Please watch this short video (https://youtu.be/EwtDSsqzNwo) of helpful tips on how to improve your dishwasher’s cleaning performance. Also, try checking the following things in your home that may improve your dishwasher’s cleaning power.
Have you checked for any kinks or clogs within your drain hose? If your drain line is attached to a disposer, ensure that the knockout plug has been removed.
Your household water temperature, along with the water pressure plays a key role in your appliance’s performance. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi).
Feel free to chat with us at frigidaire.com should you have any additional questions. Our Live Chat team is available Monday through Friday from 8:30 am-8pm EST. -Derrick
Have you checked for any kinks or clogs within your drain hose? If your drain line is attached to a disposer, ensure that the knockout plug has been removed.
Your household water temperature, along with the water pressure plays a key role in your appliance’s performance. The recommended temperature should be 120°F (49°C), and the water pressure should be 20 to 120 pounds per square (psi).
Feel free to chat with us at frigidaire.com should you have any additional questions. Our Live Chat team is available Monday through Friday from 8:30 am-8pm EST. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointed
on November 6, 2020
Posted by: Bochmand
[This review was collected as part of a promotion.] This is made so cheaply. I don't ever want to buy one this cheap but after it was installed there was nothing I could do.
Written by a customer while visiting frigidaire.com
Customer Rating
2
ADA dishwasher
on March 18, 2023
Posted by: EarLamy
[This review was collected as part of a promotion.] Not impressed built cheaply and small! Regret the purchase
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 20, 2023
Good day, Elizabeth!
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Thank you for stopping by to share your feedback with us. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional concerns, please connect with us via live chat or at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good and bad
on June 19, 2019
Posted by: Audioguy
from North Carolina
[This review was collected as part of a promotion.] Have had this for about a month and while it does a very good job at cleaning the dishes, the build quality is not what i would have expected from Fridgidaire.
Reasonably quiet, but has a nasty vibration when it empties.
Over all, 3 stars is all I could give it.
Reasonably quiet, but has a nasty vibration when it empties.
Over all, 3 stars is all I could give it.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist, July 3, 2019
Hello, Audioguy! Thank you for your feedback! We sincerely apologize for your experience with your Frigidaire Dishwasher. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. If you have any further questions comments or concerns, please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
3
Decent dishwasher
on December 5, 2019
Posted by: Jenny65
[This review was collected as part of a promotion.] I remodled my kitchen counter in April and this was one of the few dishwashers that would fit under the new counter. It is smaller than my previous machine but fits quite a few plates and cups. Doesn’t have as much room for pots and pans. I was also surprised to find out that I have to run the hot water in the kitchen sink for a while until the water is quite hot before turning on the machine; Otherwise it will wash the dishes with cold water! Also, my previous machine didn’t require an extra rinse aid fluid in addition to the dishwasher liquid, but this one does, otherwise your dishes will smell awful coming out of the machine.
Response from frigidaire.comBy Briana, Online Outreach Specialist, December 6, 2019
Hello, Jenny65! Thank you for your feedback! Hot water is necessary to activate the detergent and melt fatty food soils. An automatic sensor will check the incoming water temperature. If it is not at the appropriate temperature the timer will delay the cycle to allow automatic water heating during the main wash. When the High Temp wash is selected an even higher temperature will be assured to handle heavier soil loads. Rinse aid greatly improves drying and reduces water spots and filming. Without rinse aid your dishes and dishwasher interior will have excessive moisture. Should you need further assistance, please feel free to chat with us online or contact us by phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
2
Fair Dishwasher
on June 12, 2020
Posted by: MikeYoung
[This review was collected as part of a promotion.] The dishwasher gets the job done, but it's mostly too small to be good for a family household. The rack mostly accommodates small dishes, but on the plus side the top rack is adjustable to how much distance you want from the bottom. It also gets clogged up pretty easily and you have to make sure all your dishes are clean before putting them in.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, June 19, 2020
Hello,MikeYoung!
Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com