Customer reviews from frigidaire.com
Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
83
4 Stars
54
3 Stars
29
2 Stars
15
1 Star
20
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Customer Rating
5
on January 15, 2024
Posted by: Dale Y
[This review was collected as part of a promotion.] Very easy to run lots of settings for all my needs
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 21, 2024
Posted by: Eric20000
[This review was collected as part of a promotion.] Works great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect for the space
on February 15, 2024
Posted by: KateM8
[This review was collected as part of a promotion.] I had a space problem when I needed to replace my old dishwasher and this was just different enough from the standard size to work perfectly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Excellent cleaning and quiet
on March 4, 2024
Posted by: Scoop1959
[This review was collected as part of a promotion.] So far so good. Pleased with how it cleans and the quiet operation. Still figuring out how to best load it since we used our last dishwasher for 30 years. Old habits are hard to break.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire dishwasher
on April 10, 2024
Posted by: tone50
[This review was collected as part of a promotion.] This dishwasher is the worst one I've ever owned its cleaning is terrible I have to rewash the pots by hand to clean them. I even put it on the heavy wash cycle and they still come out with food residue stuck to them.
Response from frigidaire.comBy Christi, Online Outreach Specialist, April 11, 2024
Hi there! We're happy to hear that you like the exterior design of your dishwasher, but we're sorry to learn that its performance didn't meet your expectations. Our top priority is customer satisfaction, which is why it's very important for us to know if our product is meeting our customers' expectations. To get the best results when using the dishwasher, ensure not to overcrowd your dish racks to allow proper water and heat to flow through the appliance. And always make sure that the items are loaded properly. Large items on the bottom rack, small items on the top rack; there should be space between the items to allow water to flow. Pans, cups, and dishes should be loaded facing down. Utensils should not be nested. The spray arms should not be blocked, allowing them to rotate freely. If the issue still persists, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poorly Designed
on April 30, 2024
Posted by: davef41
[This review was collected as part of a promotion.] I think the dish racks are poorly designed. It is difficult to keep bowls upright so they get cleaned properly. Not many full size dishes will fit unless they are too close together to get clean. The silverware basket doesn't hold enough silverware and is elevated in the dish rack so that no tall utensils can be put in it. It takes 1 hr. 40 min. to a cycle. That's too long. All the save the planet that has been forced on you had the opposite effect. It takes longer to clean the dishes and not as many can be cleaned so the dishwasher has to be run more often.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 1, 2024
Thank you for sharing your feedback and experience with us, Dave. We're sorry that our product did not meet your expectations. We want you to know that we value your feedback as it can help with future products to come. Our number one goal is customer service, and your feedback will help us understand our strengths and identify areas for growth. Should you need any assistance, please feel free to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 10, 2024
Posted by: Jefferson316
[This review was collected as part of a promotion.] Great appliance
Written by a customer while visiting frigidaire.com
Customer Rating
3
Pretty good
on July 17, 2024
Posted by: Alliegurll
[This review was collected as part of a promotion.] Nice size, quiet, washes well. A few spots are beginning to rust
Response from frigidaire.comBy Christi, Online Outreach Specialist, July 18, 2024
Hello, Alliegurll. Thank you for your time and willingness to share your opinion. It's great to hear that you're enjoying the great performance of your dishwasher; it is just that it is experiencing a rust issue. Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of the steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing, in the traditional sense of red oxide flaking off the steel. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com