Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless steel
Customer Rating
3
Basket Case
on February 21, 2021
Posted by: JOEXEX
[This review was collected as part of a promotion.] I bought this a month ago. Small juice glasses fall over and the bottom basket doesn't roll in very well.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, March 1, 2021
Hello, JOEXEX!
Thank you for your feedback. We're sorry to hear of the issues that you're having with the dishwasher. For the best loading tips, please take a look into the use and care page 7, that may be helpful with the issues of the glasses falling over. If this doesn't resolve your issue, or any other concerns you may have, we're here to help. Please feel free to chat with us online at Frigidaire.com or contact us by phone at 800-374-4432, we're available Monday-Friday, 8:30am-8:00pm EST. -Katrina
[This review was collected as part of a promotion.] A good choice to accompany my other Frigidaire appliances for a new look.The One Hour feature is my preferred cycle as I like to air dry the dishes to save energy.
This machine is broken, it has never functioned and Frigidaire is unwilling to replace it or help me. The tub of the dishwasher is caved in and the machine leaks from all over. I hope I never have to interact with Frigidaire ever again.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, February 18, 2021
Thank you for reaching out to us to advise of this concern Mary. We are interested to learn additional details about the status and condition of the dishwasher tub and when it started leaking.
At your next convenience, please contact our customer service via Live Chat at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
[This review was collected as part of a promotion.] Had few possible choices, as most were on back order. The lower rack is a pain, comes off track when pulled out, seems very cheaply made
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , February 4, 2021
We appreciate your feedback, Stang551! We understand your concerns. We would like to see what we can be done to make this a better experience for you. We are sorry the lower rack has been bothersome. When pulling it out, try to pull from the center of the rack to ensure it rolls out properly. Also, try loading the dishes so that weight is evenly distributed across the rack. This should help as well. If you have any questions, please don't hesitate to reach us by phone or via Live Chat. ~Keyanna
[This review was collected as part of a promotion.] We have only had our new dishwasher for 2 weeks now but it is working fantastic! We are very pleased with the ease to load it and unload the sparkling clean dishes. We have only used a few of the different settings but they are quiet and like the clean button.
[This review was collected as part of a promotion.] Due to COVID we were in a bit of a pinch to find a dishwasher. Everything was on back order and he felt lucky enough to find this one. I gave 3 stars because this dishwasher is small very small I’m the inside compared to a standard and we weren’t told that. Even the guy who installed it asked why we downgraded. So it does clean better than our old dishwasher we went down in size which is a real bummer. The hassle was going to be to much to return so we’re gonna to make do.
[This review was collected as part of a promotion.] Had the new dishwasher for 3 weeks now and love it. Does a great job and is virtually silent. Really can't believe how quiet it is and it looks great too. The LED time display is also a plus.