Customer reviews from frigidaire.com
Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
83
4 Stars
54
3 Stars
29
2 Stars
15
1 Star
20
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Customer Rating
3
Jury’s still out
on August 31, 2022
Posted by: Cc52read
[This review was collected as part of a promotion.] Due to the height of my countertop and supply chain issues, I was limited to a few dishwashers that would fit in the space I have. This dishwasher fit the bill. I like the look, the inside and the functions but don’t like that I have to hit cancel every time I close the machine. I haven’t figured out a way to resolve this. Am I missing something in the owners manuel?
Response from frigidaire.comBy Ashton, Online Outreach Specialist, September 1, 2022
Hi, Cc52read!
We're glad to hear you're enjoying this dishwasher and it is working well for you! You should not have to press cancel whenever the door is being closed. The Start/Cancel button should be pressed to start a cycle or resume one that has been interrupted. If you want to cancel a cycle in progress, you can hold down on it for three seconds. I hope this information helps! If you have further questions, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're glad to hear you're enjoying this dishwasher and it is working well for you! You should not have to press cancel whenever the door is being closed. The Start/Cancel button should be pressed to start a cycle or resume one that has been interrupted. If you want to cancel a cycle in progress, you can hold down on it for three seconds. I hope this information helps! If you have further questions, please reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not a fan of layout
on November 2, 2022
Posted by: MNmomof4
[This review was collected as part of a promotion.] This dishwasher came with the house we purchased. It was like new (probably due to the older homeowner not using much) and so we decided to use it for our family as it didn't seem necessary to replace a practically new dishwasher. I feel like I am fighting with the racks more than not. If I don't put plates in just so, they still come out with stuck on food - it's almost like the tines are too close together in the plate area. The top rack doesn't give much option for glasses. The center placement of the basket is awful as it's always in the way when trying to put in bigger items like bowls. I also do not like that in order to do the heavy load option, I have to have the heated dry on (I choose not to use this as I have kids who give no cares where they put plastic and I don't want it melted). I would never pay full price for this unit, there are superior dishwashers on the market for the same or less. All that said, if you seem to have the magic touch with loading it, it does seem to do a decent job of washing the dishes.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, November 4, 2022
Hi, MNmomof4. Congrats on your new home! We’re sorry to learn you’re not happy with your new dishwasher. We have some tips for loading that may optimize your space on pages 7-9 of your Use & Care manual (https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A15930701en.pdf). Should you have additional questions or concerns, please join us via Live Chat and we will be happy to work with you! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
2
Dishes come out clean but space is small and racks are poor
on March 16, 2023
Posted by: iree
The design of the two racks is very difficult to work with. Space is limited, height is low, racks have spaces where pieces can fall through, just overall poor design.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 17, 2023
Hi, Iree!
Thank you for sharing your experience! We're sorry to hear that you're having some trouble with the design of this dishwasher. There are some loading tips and pattern recommendations in the Owner's Manual on pages 7 and 8 that may be helpful! If you have any additional questions, feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can assist!
Best,
Ashton
Thank you for sharing your experience! We're sorry to hear that you're having some trouble with the design of this dishwasher. There are some loading tips and pattern recommendations in the Owner's Manual on pages 7 and 8 that may be helpful! If you have any additional questions, feel free to reach out to us by Live Chat or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST so we can assist!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dishwasher
on April 2, 2023
Posted by: Terrysch
[This review was collected as part of a promotion.] Cleans dishes perfectly little tricky to fit wide handled utensils in basket
Written by a customer while visiting frigidaire.com
Customer Rating
2
Dishwasher
on April 5, 2023
Posted by: Miss Jay
[This review was collected as part of a promotion.] This dishwasher is terrible. After 2 months it makes loud noise and vibrate so much that it detached from the cabinet and had to be set again but it still makes loud noise especially when pumping out water. The repair man said nothing is wrong, It didn't do that before.
Worst dishwasher ever
Worst dishwasher ever
Response from frigidaire.comBy Christian , Online Outreach Specialist, April 6, 2023
Hi Janice!
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. A humming noise is normal and can be heard. when the wash pump starts and stops and the arms alternate. The drain pump is steady at first but fluctuates when all the water is pumped out. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We do understand you had a frustrating experience with your dishwasher with us, and we really appreciate you bringing this issue to our attention. A humming noise is normal and can be heard. when the wash pump starts and stops and the arms alternate. The drain pump is steady at first but fluctuates when all the water is pumped out. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Happy Thus Far
on April 7, 2023
Posted by: PHTF
[This review was collected as part of a promotion.] It is quiet and has a lot of functions our old dishwasher lacked. However, our old one allowed us to more dishes and more variety of dishes in a load.
Written by a customer while visiting frigidaire.com
Customer Rating
3
ADA Dishwasher
on April 23, 2023
Posted by: JackieDL
[This review was collected as part of a promotion.] This dishwasher cleans well, which of course is the intended function of a dishwasher. The settings are easy to operate for all types of dishes. My issue is with the racks. They are difficult to arrange the dishes into. I am working with it and I suppose I will get used to it with time, but as of right now, I am frustrated with the racks. Thank you for the opportunity to review my new dishwasher.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 24, 2023
Hi, Jackie. We appreciate you expressing such significant quality issues. We cherish all comments because they might inform the development of new goods. We also recognize that some functionalities fell short of your expectations in some cases. We appreciate your time as always. If you have other questions, feel free to get in touch with us at any time by phone at 800-374-4432 or by live chat at frigidaire.com, available Monday through Friday from 8:30 a.m. to 8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Dishwasher Upgrade is Quieter
on May 3, 2023
Posted by: Ms Heart
[This review was collected as part of a promotion.] Our last Frigidaire dishwasher was nearly 20 years old. This new model is much quieter and I am pleased at how clean the dishes are, BUT the rack design is horrible. My 11" dinner plates do not fit well in the space designed in the bottom rack nor do the glasses on the uneven top rack fit as shown in the manual. If Frigidaire comes up with upgraded racks like my previous model, I would be more than happy to switch it out.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 4, 2023
Hi, Ms. Heart. We appreciate your time in providing feedback. We are happy to hear that your dishwasher is operating properly. We acknowledge that some of the designs fell short of your expectations. We are always concerned that every consumer has high-quality, user-friendly equipment in their homes. We are here if you ever need any help. Kindly reach out to us via chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com