Customer reviews from frigidaire.com
Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Average customer rating
3.8
(201 Reviews)
Rating breakdown 201 reviews
5 Stars
83
4 Stars
54
3 Stars
29
2 Stars
15
1 Star
20
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Frigidaire - 24" Compact Front Control Built-In Stainless Steel Tub Dishwasher with Sanitize Cycle, 52 dBA - Stainless Steel
Customer Rating
3
It works, but not impressed.
on May 4, 2022
Posted by: Mbastedo
[This review was collected as part of a promotion.] I replaced another 7 yo model because it was on its last legs. I had to go with an ADA model due to my counter height (standard size was 1/2 too high). This one cleans well, but the rack configuration isn’t well thought out by anyone who actually puts dishes in a dishwasher. The front door is light weight and kind of chintzy. The controls
On the front are really hard to read and I presume the push button style
Will give out in a few years too. With few other choices, it’s the best of a limited set of not great options. I wouldn’t recommend this one unless you had to.
On the front are really hard to read and I presume the push button style
Will give out in a few years too. With few other choices, it’s the best of a limited set of not great options. I wouldn’t recommend this one unless you had to.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 5, 2022
Hello, Mbastedo!
Thank you for sharing the experience with your dishwasher. We're glad to hear that it is working so well for you, except for your concerns with the design of the rack. Your feedback is certainly important to us as we want to ensure that our owners have all that they may need. Remember, we're here to help should you have any questions. Please feel free to Live Chat with us on Frigidaire.com or by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8: 00 pm EST. -Katrina
Thank you for sharing the experience with your dishwasher. We're glad to hear that it is working so well for you, except for your concerns with the design of the rack. Your feedback is certainly important to us as we want to ensure that our owners have all that they may need. Remember, we're here to help should you have any questions. Please feel free to Live Chat with us on Frigidaire.com or by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8: 00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
on May 4, 2022
Posted by: Nicric
Bottom plate shows a grey plate with half size black bottom plate Grey plate is on case of water leak I was told Why not a whole plate. That is black Looks terrible in kitchen Sticks out like a sore thumb
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 6, 2022
Hi,
Thank you for connecting with us about your dishwasher. We're not fully understanding what your concerns are. We have reached out to you through email to gain a better understanding. We look forward to speaking with you further there. We're also available through live chat here Monday through Friday 8:30 am-8 pm EST. -R'Shaye
Thank you for connecting with us about your dishwasher. We're not fully understanding what your concerns are. We have reached out to you through email to gain a better understanding. We look forward to speaking with you further there. We're also available through live chat here Monday through Friday 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hard to Adjust
on May 12, 2022
Posted by: Jodie Blonde
[This review was collected as part of a promotion.] My old washer was a thicker stronger stainless steel. This door wobbles! Plate rack is great, but the front bottom is very inefficient; no place for bowls!
Response from frigidaire.comBy Keyanna A., Online Outreach Specialist , May 13, 2022
Hey there, Jodie! Thank you for taking the time to review your dishwasher. We value all the feedback we can get from customers like yourself. We understand that you have some concerns and we would be glad to help. Please take a moment to look over the Preparing and Loading Dishes section of your Use and Care Guide located on pages 7 and 8. Within this section, you should find some helpful tips that may assist with making space for bowls when loading the unit. If we can support you with anything else, please connect with us directly. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
3
DISHWASHER
on May 27, 2022
Posted by: Smokfros
Its Quite. Washes good, but leave a little moisture on the dishes. Sorry but I don't like the racks. Nothing fits very well.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, May 31, 2022
Hi, Smokfros!
We're glad to hear this dishwasher is washing well (and quietly!) for you! It is normal to find some moisture clinging to plastic dishware after the dry cycle, as plastic does not hold heat well and the water may not evaporate as easily. We recommend removing dishware as soon as possible after the cycle ends to prevent moisture from plastic items from dripping onto other dishes!
If you're having trouble fitting all your dishes into the racks, check out the loading recommendations on page 7 of the Owner's Manual here: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A15930701en.pdf. The diagrams may help identify the best placement for certain items. Feel free to reach back out should you have any further questions!
Best,
Ashton
We're glad to hear this dishwasher is washing well (and quietly!) for you! It is normal to find some moisture clinging to plastic dishware after the dry cycle, as plastic does not hold heat well and the water may not evaporate as easily. We recommend removing dishware as soon as possible after the cycle ends to prevent moisture from plastic items from dripping onto other dishes!
If you're having trouble fitting all your dishes into the racks, check out the loading recommendations on page 7 of the Owner's Manual here: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A15930701en.pdf. The diagrams may help identify the best placement for certain items. Feel free to reach back out should you have any further questions!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Cleans well and is quiet but...
on June 5, 2022
Posted by: Mowest
[This review was collected as part of a promotion.] ...design of both upper and lower racks leaves a lot to be desired. Difficult to fit a lot into machine. Position of silverware basket is inconvenient. Should be to the side of rack. Are racks with better design available?
Written by a customer while visiting frigidaire.com
Customer Rating
1
on June 13, 2022
Posted by: jbalucy1
[This review was collected as part of a promotion.] I am not happy with this dishwasher. The lower tray is designed poorly. The silverware holder is situated in the middle and takes up too much space, The space between plate holders is way too small ( too close together and the whole tray holds less than normal. The heat dry option does not work. I would like a different one.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, June 14, 2022
Hello,Jbalucy1! We're sorry to hear that you're not enjoying the experience with your dishwasher. We always want to ensure that our owners have all that they may need and take your feedback seriously. For the best drying results, ensure that rinse aid is used, along with the heated dry option. If you should have any additional questions or concerns, please feel free to Live Chat with us or contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
SERVICE SUPPORT
on June 28, 2022
Posted by: Rock23
Unable to get service on our Dishwasher that is less than one old.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 29, 2022
Thank you for taking the time to reach out to us regarding your concerns. I can certainly understand that you would like this matter resolved quickly. Please be on the lookout for an email correspondence from our team. You may also contact us via Live Chat at Frigidaire.com or by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Disappointing
on August 17, 2022
Posted by: gossm
I had to get a shorter (ADA compliant) dishwasher for it to fit under my countertop. I am really disappointed in this dishwasher. I realized that it would be smaller, but I never thought two inches in height could make such a difference. On page 7 of the manual, there’s a suggested loading diagram. Nowhere does it show pots and pans, and indeed I don’t seem to be able to fit any in when I have a normal amount of plates and bowls. I guess I’ll have to start washing pots and pans by hand. Furthermore, the top tines are very short, so glasses, cups, and smaller bowls fall down until the basket is fully loaded and they hold one another up. And two things are required that weren’t with my old GE dishwasher: I discovered a rinse aid is needed for the dishes to dry (my first few loads were dripping), and hot water needs to be run before starting the dishwasher. Makes me feel bad that I had to spend $250 more for this inadequate dishwasher than a normal-height one, but I had little choice once I discovered I needed to get an ADA compliant one for it to fit.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, August 22, 2022
Hi, Gossm! Thank you for your feedback. We always want to know when our owners need help! Check out this link for loading dishwashers: https://www.frigidaire.com/Owner-Center/FAQs/Dishwashers/What-is-the-best-way-to-load-my-dishwasher-to-optimize-my-cleaning-performance/. Should this not be helpful to you, initiate a live chat with us or call at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. We'll be happy to speak with you one one one! -Corletta
Written by a customer while visiting frigidaire.com