Customer reviews from frigidaire.com
Frigidaire - 18" Compact Front Control Built-In Stainless Steel Tub Dishwasher with PowerPlus Cycle, 52 dBA - Black
Average customer rating
4.5
(739 Reviews)
Rating breakdown 739 reviews
5 Stars
518
4 Stars
148
3 Stars
30
2 Stars
16
1 Star
27
Customer Reviews for Frigidaire - 18" Compact Front Control Built-In Stainless Steel Tub Dishwasher with PowerPlus Cycle, 52 dBA - Black
Posted by: Hot Wash
Verified Purchase:Yes
[This review was collected as part of a promotion.] Without the smaller size option I wouldn't be able to have a dishwasher. It is very quiet and has many wash settings. My only wish would be that the control panel was easier to read and the indicator lights are to little and to dim.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Gets dishes clean
on July 24, 2021
Posted by: Frigidaire hater
Gets the dishes clean but that's it. The length on the vertical pieces that hold the bowls up on the top rack is way to short. You put a bowl in and just falls over. The basket that holds the the knives, forks and spoons is way way way too small. Therte is no way to tell the level on much rinse aide, jet dry is left in the machine. The displays are way too small. You have to select normal, heavy wash. quick wash etc. then press the options button or dishes will not dry. This is just a stupid option. Who wants wet dishes?????. Are you people that stupid. This is the most cheaply built appliance I have ever bought.
This appliance should have an optional rating for negative stars. One star is way way way tooo high.
This appliance should have an optional rating for negative stars. One star is way way way tooo high.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, July 27, 2021
While we deeply to read that you have not noted anything about this model dishwasher that you did like, we are grateful for your detailed design feedback. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth. Different options allow for washing specifics and energy efficiency is so desired.
Should you like to speak about these matters in more detail, our Live Chat Team is available on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
Should you like to speak about these matters in more detail, our Live Chat Team is available on our website or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
We got a lemon
on April 14, 2022
Posted by: Sissy13
[This review was collected as part of a promotion.] Our dishwasher was a lemon from the start. It left tons of water in the bottom after the first time running it. We tried it again the next morning and it started pouring water all over the floor! We tried pushing the cancel button and it did nothing?! We opened the door to stop it...it kept running!! AND dumping water on the floor! We had to shut it off by turning it off at the breaker. The place we bought it is getting us another one, but it will be another 2-3 weeks before we have a dishwasher. A total of 5 weeks with no dishwasher. I am really tired of doing dishes by hand.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 18, 2022
Sissy13, we’re sorry to learn this has been your experience with your dishwasher and thank you for bringing it to our attention.
Please know it's essential for us to hear how our products are performing and it sounds like your retailer was able to assist with your concerns.
We certainly hope you will have a better experience with our products in the future.
Best Regards,
Ciara
Please know it's essential for us to hear how our products are performing and it sounds like your retailer was able to assist with your concerns.
We certainly hope you will have a better experience with our products in the future.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great features
on May 9, 2020
Posted by: PajamaSam
[This review was collected as part of a promotion.] Bought it a month ago good value cleans dishes well
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 14, 2020
Hello PajamaSam.
Thank you for the quick feedback and for your business. ne of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Thank you for the quick feedback and for your business. ne of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Decent dishwasher
on July 3, 2020
Posted by: TedTheDIYer
Pros: stainless steel interior. Quieter than the old dishwasher. Washes dishes.
Cons: The drain outlet is on the front which meant I had to replace the water line with a longer one (the old dishwasher drain outlet was on the bottom). The leveling feet are plastic not steel. The entire bottom of the dishwasher was covered with a plastic cover (probably a sound deadener) and would likely take longer to disassemble for repair. They also have the inlet hole for the wire strain relief into the electrical box so close to the dishwasher bottom that you have to install the wire in the relief, then clamp it down, then turn the relief backwards so the screw heads are facing the bottom before inserting it into the electrical box hole.
Cons: The drain outlet is on the front which meant I had to replace the water line with a longer one (the old dishwasher drain outlet was on the bottom). The leveling feet are plastic not steel. The entire bottom of the dishwasher was covered with a plastic cover (probably a sound deadener) and would likely take longer to disassemble for repair. They also have the inlet hole for the wire strain relief into the electrical box so close to the dishwasher bottom that you have to install the wire in the relief, then clamp it down, then turn the relief backwards so the screw heads are facing the bottom before inserting it into the electrical box hole.
Yeah I know people buy these things for the looks and ease of use but is it really necessary to shaft the service guy who is installing the thing with oddball placements? Some of us install our own appliances and we can see what you think you are hiding. Next time put the water inlet in the BACK. And the strain relief hole placement is just a dumb millennial designer who designed the dishwasher but has never held a screwdriver in their life!!! I suppose I should be thankful they got the strain relief hole the right size!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 1, 2021
Posted by: babyhuey76
[This review was collected as part of a promotion.] So far, I love my Frigidaire Dishwasher. It is the right size, does a great job in cleaning the dishes and was moderate in price.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Help
on January 2, 2023
Posted by: bIGdEE555
[This review was collected as part of a promotion.] I bought this model FFBD1831U S some say hook it up to cold water line some say it has to be hooked up to hot water line can I please get the correct answer
Response from frigidaire.comBy Corletta , Online Outreach Specialist, January 5, 2023
Thanks for reaching out to us, bIGdEE555. We always want to be there when our owners need help! Per the Installation Guide, you are to hook the unit up to a hot water line. We have also attached the Installation Instructions for you to view: https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Installation%20Instructions/A16308101.pdf. We hope this is helpful to you! -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Trying to manage the change
on November 22, 2023
Posted by: Aheis1130
[This review was collected as part of a promotion.] I never accept change well so there are a couple of things I’m having a problem with. 1. The drawers are lower which are not as easy on my back. 2. The buttons on the front are not easily read—faint and at a level that makes it difficult to read. 3. Maybe too many choices of how long and what each length will do. But the actual function of cleaning the dishes is just fine. And it is very quiet. Sometimes I forget it’s on.
Written by a customer while visiting frigidaire.com