Customer reviews from Char-Broil, LLC
Char-Broil - Patio Bistro Electric Grill - Graphite
Average customer rating
3.4
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
68
4 Stars
21
3 Stars
20
2 Stars
14
1 Star
42
61%of customers recommend this product.
(
89 out of
146)
Customer Reviews for Char-Broil - Patio Bistro Electric Grill - Graphite
Posted by: snook
from Davie, Florida, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
i bought one of these for my daughters home warming gift.She used it a total of 4 times within in a 14 month time frame and i also bought a cover for it.Now every time you plug it in it trips the breaker.It has never been out in the weather nore missused it just quit working.I feel like i just though my money away buying this grill.The grill still looks brand new.
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, July 8, 2014
We're sorry to hear this. Is this grill plugged into an outdoor outlet? Please give us a call at 1-800-241-7548 and our knowledgeable grill service specialists will be able to best investigate this and assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: purplemo
from Jamaica, NY
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
I brought my Grill about a year ago. I love this grill. I was a charcoal griller before I move into my co-op. I couldn't use a charcoal or a gas grill so if I want to grill I had to go electric. I was very reluctant to get a electric grill but I finally gave in and got it and I have only have 1 regret. I did get one sooner. Absolutely love this grill.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, April 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: Snowbird
from St. Pete Beach, FL, United States
Gender:Female
Length of ownership:1 month
Verified Purchase:Yes
We are very happy with this grill! It is ideal for a condo that only allows electric grills. We were hesitant to purchase an electric grill - but this is great! Several of our condo neighbors now own this grill! It is a nice size for a balcony-- and performs very well! We are so happy to be grilling again!!
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 25, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: beyeb
from New Jersey, United States
Gender:Male
Verified Purchase:Yes
This electric grill works well. Once you get the feeling of cooking on electric, compared to gas or charcoal its just as good. Keeps the grilled flavors in the food. Great for places that don't allow gas or charcoal grills
Response from Char-Broil, LLCBy SME, March 22, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Good grill, best when using iron grill
on November 24, 2014
Posted by: shiller
from Annapolis, MD, United States
Gender:Male
Length of ownership:3 months
I have a BGE which I use for most grilling, However, when my wife wants to cook she wants something simple. This grill fits the bill. We also order the iron grill accessory and use it all the time. Because it is heavy it holds the heat and is perfect for pork chops and chicken.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 15, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
1
on February 17, 2015
Posted by: geneoh
from Cocoa Beach, Florida, United States
Gender:Male
Length of ownership:3 months
Purchased this product 11 months ago. The led red light indicating the grill is on is very had to see . The grill after 9 months didn't reach max temperature , slowly reaching lower temps. The one day it would not turn off when in the off position
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy Dustin, SME, February 18, 2015
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
5
Quick, easy, no fire
on March 29, 2015
Posted by: bogot
from California, United States
Gender:Male
Length of ownership:6 months
Well made, cooks with out fire, keeps juice in meat
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, March 14, 2024
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Customer Rating
2
New Grill just ok
on April 13, 2015
Posted by: Ronjm
from Manhattan, New York, NY, United States
Gender:Male
Length of ownership:1 month
Had an old Charbroil electric for over 10 years and it was great. Got the new infra one and find it does not heat to max for at least 20 minutes and then when open to place meat on the temp drops and it takes forever to cook. Am surprised also that the max temp on thermometer is only 550. Really not happy with this new version. Loved my old one but this one just does not to the job.
Response from Char-Broil, LLCBy Dustin, SME, April 15, 2015
We're sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your Patio Bistro. Is an extension cord being used? Is this grill plugged into an outdoor outlet? Please give us a call at 1-800-241-7548 so that we can best investigate this.
Written by a customer while visiting Char-Broil, LLC